AWS connect engineer/Developer
Job Title: AWS connect engineer/Developer( Node.js)
Duration: Long term Contract
Location: HYBRID-(New York, New Jersey, Connecticut)
TECHNICAL SKILLS
We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems.
Key Responsibilities:
Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.
Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.
Integrate Amazon Connect with backend systems and third-party APIs.
Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge.
Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.
Ensure solutions are secure, scalable, and compliant with industry standards.
Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions.
Monitor and troubleshoot production issues, ensuring high availability and performance.
Required Skills & Qualifications:
5 8 years of experience in software engineering with a focus on cloud-native applications.
Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations.
Proficiency in Node.js and experience building RESTful APIs.
Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM.
Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka.
Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices.
Excellent problem-solving skills and ability to work in a fast-paced, agile environment.
Preferred Qualifications:
AWS Certification (e.g., AWS Certified Developer Associate, AWS Certified Solutions Architect).
Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem.
Background in contact center technologies or customer experience platforms.
Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).
Recommended Jobs
Senior Scientist, Clinical Operations - Hybrid
Job Description Job Summary This position leads the scientific planning and execution of one or more clinical trials or significant aspects thereof.- In this position, you will have the opportu…
Administrative Assistant/TeleMarketing
Job Description Job Description Key responsibilities: Answering customer calls: Providing product information: Handling customer inquiries: Resolving customer complaints: Processin…
Maintenance Technician
Job Description Job Description Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction manageme…
Patient Care Coordinator
Job Description Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our t…
MRI Technologist
Elevate Your Career as an MRI Technologist in Springfield, Massachusetts! Are you passionate about diagnostic imaging and eager to work with cutting-edge technology? We are seeking an exceptional…
Warehouse Tech
JOB DESCRIPTION AND RESPONSIBILITIES Collect tires from warehouse and safely transporting them to the staging areas. Operate a forklift to move product. Move tires and wheels on and off a tr…