Transportation Analyst (Remote)

We are hiring a Transportation Analyst to join a fast-growing international startup that delivers end-to-end operational solutions — from Finance to Logistics — supporting consumer brands across the US and EU markets.

This role is ideal for professionals with a builder mindset, who enjoy solving complex logistics challenges, improving visibility, and ensuring excellent delivery experiences for B2B and DTC operations.

 
About the Role
As a Transportation Analyst, you will be responsible for managing last-mile delivery operations and acting as a key interface between clients and logistics partners. You will work in a dynamic, early-stage startup environment, contributing directly to operational excellence, scalability, and continuous improvement.

This is a unique opportunity to build processes, collaborate closely with cross-functional teams, and grow alongside the business.

 
Key Responsibilities
Manage last-mile delivery operations for both B2B and DTC orders
Support clients with daily questions related to delivery performance and service levels
Identify gaps in communication and operational visibility, reporting insights to the team
Resolve client tickets within agreed SLAs
Analyze Power BI reports and other systems to respond to client inquiries
Interact with logistics partners, including warehouses, carriers, systems, and freight forwarders, to ensure accurate and timely solutions

Fluent English (spoken and written)
At least 2 years of experience in transportation, logistics, customer service, and/or supply chain
Strong organizational, communication, and problem-solving skills
High attention to detail and ability to manage multiple priorities
Proactive, collaborative, and adaptable professional profile
Interest in working with multiple clients and retailers across different countries