Fitness Director

The JCC of Central New Jersey is a non-profit agency whose mission is to educate, enrich and empower our community from generation to generation. The JCC offers educational, recreational, fitness & wellness, cultural and communal programs and activities to people of all abilities and all stages of life.

Summary of Position:

The Fitness Director is responsible for overseeing the daily operations, staffing, budgeting and programming of the Fitness Center, ensuring a high-quality, member-focused experience for all users. This role supports, develops, and evaluates fitness staff while creating a welcoming, inclusive, and results-driven environment. The Fitness Director plays a key role in member engagement by designing innovative programming, responding to member feedback, and staying current with industry trends. This is a 40 hour per week, Overtime Exempt position reporting to the Senior Director of Membership.

Key Responsibilities:

Staff Supervision, Operations & Fiscal Management

• Provide leadership and management oversight of the Fitness department
• Hire, supervise, train, and evaluate fitness staff on an ongoing basis
• Develop and implement operational policies and procedures for the fitness center, ensuring consistency, safety, and efficiency
• Maintain a clean, safe, and welcoming fitness facility at all times
• Manage fitness center repairs and facility needs
• Collaborate with leadership to assess and improve operational effectiveness
• Create, manage and track programs and personal training in CRM
• Oversee fitness center related apps and schedules
• Develop, monitor and adjust the fitness center budget on an ongoing basis
• Other relevant duties as assigned

Customer Service & Member Engagement

• Provide exceptional customer service in person, by phone, and via email
• Serve as a key point of contact for participant concerns; work proactively with the Senior Director of Membership and the Health and Wellness Director to resolve issues and enhance member satisfaction
• Develop and oversee year-round programming to engage a wide range of populations and increase the value of JCC membership

Program & Service Delivery

• Schedule and coordinate personal training sessions for both new and existing clients
• Develop, monitor and evaluate group fitness program offerings
• Design and deliver individual and small-group training programs aligned with client goals and abilities
• Support the development and implementation of fitness initiatives to increase member participation and retention

Professional Development & Industry Awareness

• Stay informed of current fitness trends and best practices
• Apply new knowledge to enhance programs, training methods, and member experiences

Required Qualifications & Skills:

• Bachelor's degree in Exercise Science, Kinesiology, Recreation, or a related field preferred
• Current national certification from an accredited fitness organization (e.g., NASM, ACSM, ACE, NSCA)
• CPR/AED certification required
• 3+ years of experience managing a fitness center
• Strong interpersonal and leadership skills; ability to motivate staff and build community among members
• Experience with managing a budget and working with excel preferred
• Excellent organizational and communication skills

Physical Requirements:

• Stand, walk and move around for extended periods
• Lift, move, or carry fitness equipment and supplies up to 50 pounds
• Demonstrate proper fitness exercises and techniques
• Climb, bend, kneel, reach and squat frequently throughout the day
• Work in cooler temperature environment
• Sit at a desk working on a computer for administrative tasks

Key Benefits Offered:

• Medical, Dental, Vision
• Basic and Supplemental Life Insurance
• Medical and Dependent Care FSAs; HSA
• Mass transit and commuter parking FSAs
• 401(k) retirement plan with employer match
• Paid time off
• Complimentary membership with use of facilities (fitness, aquatics, programs)
• Program discounts for the entire family

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