VP of Customer Operations
🌟 We're Hiring: VP of Customer Operations! 🌟
We are seeking an experienced and strategic VP of Customer Operations to lead our customer experience initiatives and drive operational excellence. The ideal candidate will have a proven track record of building scalable customer operations, leading cross-functional teams, and delivering exceptional customer outcomes that drive business growth.
📍 Location: Jersey City, United States
⏰ Work Mode: Work From Office
💼 Role: VP of Customer Operations
What You'll Do:
🎯 Lead and scale customer operations strategy across all touchpoints
📊 Drive customer success metrics and operational KPIs
🤝 Build and manage high-performing customer operations teams
🔧 Implement processes and systems to enhance customer experience
📈 Collaborate with sales, product, and support teams for seamless customer journey
💡 Develop customer retention and expansion strategies
What We're Looking For:
✅ 4+ years of experience in customer operations or related leadership roles
✅ Proven track record of scaling customer operations
✅ Strong analytical and strategic thinking abilities
✅ Experience leading and developing teams
✅ Excellent communication and stakeholder management skills
✅ Customer-centric mindset with business acumen
Ready to make an impact? 🚀 Apply now and let's grow together!
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