Human Resources Assistant

Position Title: Human Resources Assistant

Reports To: Human Resources Manager Department

Broad Function: Support the daily functions of the Human Resource (HR) department including hiring and interviewing staff, benefits, and leave, and enforcing company policies and practices.
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I. CORE VALUES:

1. Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics i.e. is flexible in presentation of profession self, has the ability to “connect” with diverse populations, and has the skills to integrate culture throughout the clinical process with respect to race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc. (Culture is defined as membership in a group that has shared values, experiences and beliefs.)
2. Is committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
3. Works from a strength-based perspective.
4. Understands and works well with other service systems (i.e.; child protective, juvenile justice, division on aging, probation and parole), maximizes resources to assist client.
5. Recognizes that consumers come first and responds to consumers appropriately.
6. Knows and adheres to all FC Policies and Procedures, participates in either the QA Committee or a Subcommittee and/or keeps abreast of and adheres to QA policies and procedures.

II. PROFESSIONALISM:

1. Values and participates in the Team as a proactive member.
2. Respects others’ professional opinions and tolerates a range of feelings.
3. Able to give and receive constructive criticism.
4. Willing to take on extra work when needed (i.e. when there is a vacancy).
5. Performs required tasks according to the program philosophy, policies and procedures.
6. Is courteous, approachable, and cooperative towards co- workers, clients, support staff, and others and conducts self in a mature, competent, confident, and respectful manner.
7. Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms.
8. Practices self-compassion has a sense of humor, and possesses a healthy work/ life balance important to providing great customer service.
9. Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.).
10. In times of crisis is willing to help others and communicates urgent information quickly to supervisor / Team.
11. Maintains good attendance (i.e. Maintains FT or PT schedule as agreed upon, and attendance does not impair or negatively affect the team.)
12. Is punctual for appointments, meetings, etc.
13. Uses good judgment, practices ethical decision-making, and explores all options in problem.

III. SUPERVISION:

1. Attends supervision with Supervisor, consistently and comes prepared.
2. Able to receive feedback and to learn from it.
3. Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change,
4. Ability to manage up and communicate potential challenges, and growth opportunities.

IV. Specific Responsibilities :

• Coordinates onboarding and new hire orientation in addition to verifying background checks, I-9 documents, driver licenses, professional licenses, and other employment requirements. and ensures
• Handles employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, including and not limited to maintaining the HRIS system and Online Training system.
• Supports agency training as assigned by Human Resources Manager.
• Supports various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), wellness benefits and assists with benefit reporting requirements.
• Supports benefits orientations and explain benefits self-service system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deductions.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Monitors compliance for mandatory trainings and verifies educational degrees, certification and professional licenses.
• Ensure distribution of required employment regulatory notices other important staff communication.
• Maintain biweekly employee reports such as employee accruals, deductions new hire/absentee reports and ensure paid time off calculations are accurate.
• Supports all audits coordinating with Finance and Programs with direction from Human Resources Manager
• Supports (when needed) the recruitment process including position postings, selection, prescreening interviews and facilitates the hiring of qualified job applicants for open positions; collaborates with Talent Management Coordinator to understand skills and competencies required for openings.
• Supports (when needed) review, tracking, and documenting compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Assist with other Human Resources department duties as assigned.

SPECIFICATIONS:

Education/Certification: Bachelor’s degree in Human Resources, Business Administration, or related field required.

Experience: At least 3 years of human resource generalist experience. In addition, a combination of 2 years of experience in payroll and benefit administration is a plus. Experience working at a nonprofit agency and HR training and certification are a plus.

• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Advanced knowledge of MS Office, HRIS systems (Datis, PayCom, & JazzHR) and comfortable learning new technology systems as needed

Knowledge of Benefits: Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems, familiar with benefit administration and comfortable implementing leave of absences that align with state and federal guidelines.

Skills and Abilities: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Salary : $45,000 - $50,000

Vacation & Benefits: 

• Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays.

• Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc.

Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds. Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department at the organization’s facilities.

Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.