Bank Teller / Member Service Representative
Job Description
Job Description
Central New Jersey credit union seeks a bank teller/member services representative to work in their central New Jersey office. Basic duties include:
- Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
- Represents the Credit Union in a courteous and professional manner.
- Balances daily transactions and totals.
- Assumes responsibility for the effective and professional performance of member service functions.
- Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
- Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results to the inquiring party.
- Receives and directs members and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages.
- Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates and other related services.
- Maintains and projects the Credit Union’s professional reputation. Maintains privacy of member account information.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with management.
- Keeps manager informed of any significant problems or concerns.
- Completes required reports and records accurately and promptly.
- Attends meetings as required.
- Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Performs related clerical duties as required.
Benefit package includes:
- Competitive salary
- Benefits package for all full-time employees includes medical, dental, prescription and vision insurance
- 401(k) plan, with company match
- Life & disability insurance
- Paid time-off
- Credit Union Membership
This is not a work from home position.
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