Bank Teller / Member Service Representative

Job Description

Job Description

Central New Jersey credit union seeks a bank teller/member services representative to work in their central New Jersey office. Basic duties include:

• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Represents the Credit Union in a courteous and professional manner.
• Balances daily transactions and totals.
• Assumes responsibility for the effective and professional performance of member service functions.
• Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
• Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results to the inquiring party.
• Receives and directs members and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages.
• Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates and other related services.
• Maintains and projects the Credit Union’s professional reputation. Maintains privacy of member account information.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with management.
• Keeps manager informed of any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings as required.
• Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained.
• Performs related clerical duties as required.

Benefit package includes:

• Competitive salary
• Benefits package for all full-time employees includes medical, dental, prescription and vision insurance
• 401(k) plan, with company match
• Life & disability insurance
• Paid time-off
• Credit Union Membership

This is not a work from home position.