Restaurant Manager

Job Description

Job Description

Job Title: Restaurant Manager
Location: Hackensack, NJ
Job Type: Full-Time

We are seeking an experienced and dynamic Restaurant Manager to lead and manage daily operations at a contemporary, fast-paced Japanese restaurant in Hackensack, NJ. The ideal candidate will possess a strong background in restaurant management, a passion for exceptional food and service, and a deep understanding of Japanese cuisine and culture. This position requires a hands-on leader who thrives in a high-energy environment and is focused on driving operational excellence, guest satisfaction, and team development.

Key Responsibilities:

• Overall Restaurant Operations: Oversee day-to-day operations to ensure smooth and efficient service, from both the front and back-of-house, maintaining high standards of food quality and service

• Team Leadership & Development: Lead, train, and mentor a team of managers and staff, ensuring exceptional customer service, operational efficiency, and adherence to brand standards. Foster a positive, collaborative environment focused on growth and teamwork

• Guest Satisfaction: Ensure every guest has an exceptional dining experience by overseeing the quality of food, service, and atmosphere. Handle guest concerns or complaints promptly and professionally

• Staffing & Scheduling: Develop effective staffing schedules to meet the needs of the restaurant while managing labor costs. Ensure that all shifts are appropriately staffed, especially during peak times and special events

• Inventory & Cost Control: Manage inventory levels, order supplies, and control food and beverage costs. Regularly review inventory and waste reports to ensure effective stock management

• Health & Safety Compliance: Ensure the restaurant adheres to all local, state, and federal health regulations, including food safety, cleanliness, and sanitation standards

• Financial Oversight: Track and analyze restaurant performance metrics, including sales, labor costs, and guest satisfaction scores, to ensure financial goals and operational targets are met

• Training & Performance Reviews: Develop and execute training programs for new hires and ongoing development for current staff. Conduct performance reviews and provide feedback to help team members grow in their roles

• Marketing & Promotion: Work with the marketing team to implement promotions, loyalty programs, and community events that drive traffic and elevate the restaurant's profile in the local area

• Collaboration with Ownership & Senior Leadership: Regularly communicate restaurant performance, challenges, and opportunities to ownership and senior leadership. Implement strategies to improve operations and increase profitability

Qualifications:

• 3+ years of experience as a restaurant manager in a fast-paced, high-volume environment, preferably in a Japanese or Asian-inspired restaurant

• Strong leadership skills with the ability to motivate and manage a diverse team

• Excellent communication and interpersonal skills, with a focus on exceptional customer service

• Knowledge of Japanese cuisine, culture, and dining traditions preferred

• Strong understanding of financial management, including P&L, budget oversight, inventory control, and cost management

• Experience with restaurant management software, POS systems, and scheduling tools

• Ability to analyze performance data and make strategic decisions to drive operational success

• Strong organizational and time-management skills, with the ability to handle multiple tasks simultaneously

• Ability to work under pressure during peak times and ensure quality service

• Flexibility to work evenings, weekends, and holidays as required

What We Offer:

• Competitive salary with performance-based incentives

• Health, dental, and vision benefits

• Paid time off and holiday pay

• Employee discounts on food and dining experiences

• Opportunities for career growth and advancement within the organization

• A positive, dynamic work environment with a team-oriented culture

If you are a motivated and experienced Restaurant Manager with a passion for exceptional dining and leading high-performing teams, we want to hear from you! Send your resume and join our vibrant team today.