IT associate

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE)position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Minimum Pay:

$68,577.60

Position Overview

RSION:1

JOB TITLE:IT Associate

COST CENTER:000000

JOB CODE:13513

FLSA Exemption Status:Exempt

Telecommuting Eligible:No

SUMMARY (Basic Purpose of the Job)

The IT Associate position is an entry-level role within our Information Technology (IT) department. As an IT Associate, you will work closely with experienced IT professionals to support various IT functions and projects across the organization. This role is ideal for recent college graduates or individuals with limited IT experience but a strong desire to learn and grow in the field of technology.

MINIMUM REQUIREMENTS

Education:Bachelor's degree in Information Technology, Computer Science, or a related field.

Experience:Relevant internships or work experience in IT support or related roles is advantageous but not required. Certifications such as CompTIA A+, Network+, or similar are a plus but not required.

Other Credentials:

Knowledge and Skills:Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Eagerness to learn and adapt to new technologies and concepts. Basic understanding of IT fundamentals and principles is a plus.

Special Training:On-the-job training will be provided to familiarize with specific systems and processes.

Mental, Behavioral and Emotional Abilities:

Usual Work Day:Exempt Hours

Reporting Relationships

Does this position formally supervise employees? No

If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

ESSENTIAL FUNCTIONS

• Assist with the installation, configuration, and maintenance of hardware and software systems.
• Provide technical support to end-users, troubleshoot issues, and resolve IT-related problems.
• Collaborate with IT team members to deploy and upgrade IT infrastructure components, including desktops, laptops, and mobile devices.
• Participate in IT projects, including system upgrades, migrations, and implementations.
• Assist in the documentation of IT processes, procedures, and system configurations.
• Learn and adhere to IT security policies and procedures to ensure data integrity and confidentiality.
• Assist in implementing security measures and monitoring compliance with established policies.
• Stay updated on emerging technologies and industry trends to support continuous learning and professional development.
• Participate in training sessions and workshops to enhance skills and knowledge.
• Work effectively with IT team members and other departments to support IT initiatives.
• Communicate effectively with end-users to understand and resolve their IT issues.
• Perform other IT-related tasks and responsibilities as assigned by the IT management team.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequent physical demands include: Wrist position deviation , Pinching/fine motor activities , Talk or Hear

Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl

Continuous physical demands include: Sitting , Keyboard use/repetitive motion

Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 15 lbs.

Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing

Anticipated Occupational Exposure Risks Include the following: N/A

Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."

For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.