CDAO Senior Associate - Data Governance Lifecycle Adoption

Job Description

The Chief Data & Analytics Office (CDAO) organization sets the firm's data and AI strategic direction, delivers firmwide data/AI solutions and expertise, and sets standards for responsible and controlled adoption. Within CDAO, the Firmwide Chief Data Office (CDO) enables stakeholders across the firm to strengthen the firm’s data foundation, minimize data and privacy risks, make data self-describing and AI-ready, accelerate data development and AI utilization to maximize commercial outcomes, and grow talent to strengthen the ownership and operating model around data.

As a CDAO Senior Associate – Data Governance Lifecycle Adoption within the Firmwide CDO Data Governance team, you will support the Data Governance Lifecycle (DGLC) Program Lead to drive adoption across the firm. In this role, you will assist with training development and delivery, adoption planning and tracking, stakeholder guidance, and program communications to enable Data Owners and LOB/CF CDO teams to adopt the DGLC effectively.

Job responsibilities

• Define an adoption & rollout methodology across the Data Governance function to support firmwide projects
• Support the development, scheduling, and delivery of DGLC training (eLearning, office hours, job aids, FAQs) for Data Owners and LOB/CF stakeholders
• Assist with LOB/CF adoption activities, including stakeholder engagement, communication plans, and execution timelines
• Draft guidance and user-facing materials aligned to the DGLC Playbook and Execution Operating Model, maintaining consistency of language and expectations
• Track program adoption and training completion; prepare regular updates and metrics for senior management and the DGLC Program Lead
• Coordinate execution activities, partnering with LOB/CF Chief Data Office teams and develop operational metrics to facilitate oversight
• Identify opportunities for efficiency and consistency in training, communications, and onboarding artifacts across the firm
• Develop effective presentations and project update materials suitable for senior executives
• Participate and collaborate in workstream meetings and ad hoc working sessions including driving agendas, preparing meeting minutes and keeping track of agreed actions

Required qualifications, capabilities, and skills

• 3+ years of relevant experience with training, project management, or stakeholder management responsibilities
• Bachelor’s Degree in Business, Communications, Management Information Systems, or other related area
• Experience with writing and editing job aids and training materials
• Excellent communication and interpersonal skills and the ability to work effectively in cross-functional teams
• Ability to manage complexity and multiple workstreams while delivering solutions within a tight timeline
• Proficient with project management tools and Microsoft Office skills, including Microsoft Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills

• Experience and knowledge of data management and governance
• Experience in developing or maintaining Risk, Program or Operational Metrics
• Applied knowledge of data visualization (e.g., Tableau, Qlik) and workflow automation tools preferred

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.