Principal Solution Engineer (Integration)

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role The Principal Technologist – API & Integration is responsible for designing, developing, and implementing integration solutions between SAP and non-SAP systems using SAP Cloud Integration (CI). This role involves translating business requirements into technical specifications, configuring adapters, developing integration flows (iFlows), and ensuring seamless data flow. They also troubleshoot issues, maintain documentation, and collaborate with various teams to support integration projects.Key Accountabilities

• Designing and implementing integration flows (iFlows) using SAP CI to connect SAP to SuccessFactors and other Non-SAP Systems. This includes configuring various adapters (e.g., SFTP, SOAP, REST, OData, JDBC) and handling message mappings, Groovy scripts, and XSLT transformations
• Identifying and resolving integration issues
• Working closely with various teams, including functional resources, business analysts, and other technical teams, to ensure successful integration delivery
• Creating and maintaining technical documentation for integration solutions
• Implementing error handling, logging, and monitoring strategies for integration scenarios
• Keeping up to date with the latest trends and best practices in SAP, CI, and SuccessFactors integration technologies
• Continuously improving patterns, practices, and operational efficiency within the team
• Ensures API and Integration security capabilities align with and integrate with our broader hybrid cloud ecosystem Knowledge/Skills
• Strong hands-on experience with SAP Cloud Integration (CI)
• Understanding of SAP SuccessFactors modules and data structures
• Working knowledge of a logging solution like Splunk, Loggly, App Dynamics, CloudWatch and or a native IPaaS log and monitoring system
• Expertise in SAP APIM, AWS API Gateway, Apigee, MuleSoft or a similar API management tool
• Possess a sound understanding of technologies such as RESTful and SOAP, protocol usage, proxies, security concepts and controls of public interfaces
• Experience with SAP BTP Administration and SAP S/4HANA is a plus
• Excellent interpersonal and communication skills and proven ability to work effectively at all levels in the organization
• Strong analytical and problem-solving skills
• Positive “glass half-full” attitude
• Focused on customer satisfaction
• Eye for detail
• Solutions oriented
• Proactive and persistent
• Flexible and dependable Experience/Education
• 10 years’ overall experience with Information Technology / Information Systems
• 6-8 years’ functional / technical experience with custom developed applications / products
• Familiarity with various software design and architectural patterns
• Bachelor’s degree in computer science / information technology / information systems / accounting or business or related field of EngineeringCertifications & Licenses

SAP BTP Certification is a plusWork Environment Standard office environmentCompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

• Up to 9.25% employer contribution towards 401(k) and defined contribution. This includes 4% 401(k) match and an additional 5.25% employer contribution after a one-year vesting period
• This position also offers participation in the American Water Annual Performance Program.
• Comprehensive medical, dental, vision, and prescription benefits starting on the first of the month after the start date. Preview available on americanwaterbenefits.com (non-union employee tab at the top)
• A hybrid work model autonomy and flexibility in how work gets done
• Great atmosphere with people who care about water and the environment
• Up to $10K in qualified Tuition Reimbursement