Coordinator Scheduling

Job Title: Coordinator Scheduling

Location: Union (UNC)

Department Name: Patient Access Services

Req #: 0000214240

Status: Hourly

Shift: Day

Pay Range: $19.00 - $25.75 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The PAS Specialty Appointments Coordinator is a critical role in ensuring patients and families receive optimal service and timely access to care.

Qualifications:

Required:

• Associate's degree
• Good verbal and written English communication skills

Preferred:

• Bachelor’s degree
• Experience in Epic and scheduling
• Proficiency with internet-based technologies including Microsoft office, data entry, and navigation of multiple applications

Scheduling Requirements:

• Full Time - Day

Essential Functions:

• Manages, coordinates and schedules specialty appointments and ensures designated slots are consistently filled with the right patient in the right slot
• Optimizes booked rates by collaborating directly with onsite leaders and clinical staff to coordinate schedules
• Screens patients to ensure correct service and collaborates with therapy leaders routinely to ensure the patients are placed in the right service within the clinically appropriate timeframes
• Supports customer service and promotes a positive patient experience by addressing the immediate scheduling concerns of patients and families
• Collaborates with outpatient clinical leaders and staff, PAS Managers and Directors of Outpatient Operations to maintain awareness of specialty therapy slots throughout all outpatient sites
• Schedules appointments and ensures that these slots have a high utilization rate with clinically appropriate patients
• Maintains assigned scheduling primary job function which includes obtaining accurate clinical information in order to make a sound judgment as to which services are required for the appointments
• Obtains intake information, including demographics, insurance information, referrals, and scripts timely and accurately
• Schedules appropriate appointments based on reason for referral and intake information,

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer