Customer Service Rep I

Looking for a fresh start with a solid paycheck? We’re hiring an early-bird Customer Service Representative for $18.50/hr to help manage delivery routes and support customers from 5:00 AM to 1:30 PM (Sunday–Tuesday & Friday–Saturday; Wed/Thu off). If you’re a pro at multitasking, comfortable with MS Office, you’ll fit right in. You’ll spend your day solving problems, tracking deliveries, and keeping things running smoothly in a fast-paced, supportive environment. No matter your background, if you’re driven and ready to grow your career while most of the world is still asleep, we want to meet you—apply today!

salary: $18.49 - $18.5 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

Skills

• Customer Service
• Bilingual Customer Service
• Call Center Support
• Support Specialist
• Sales Support

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.