Inside Sales Representative

Inside Sales Representative
Fantastic Opportunity for those looking for an introduction into sales in the Pharma/Medical Device Industry

SGA is hiring 10-15 Inside Sales Representatives for our client is recognized as a certified global leader in medical biotechnologies, specializing in cellular therapies. They are looking for a talented and competitive Sales Associates who thrives in a sales environment with a preference to the medical device/manufacturing industry.

Hours of Operation: 9 AM – 5 PM OR 10 AM – 6 PM (Monday – Friday)

This is not a remote role and is in the office 5 days a week (Jersey City, NJ)

The Inside Sales position performs a variety of support tasks to offer exceptional service to our customers/clients.

Requirements/Responsibilities:

• Minimum 1-3 Years Experience working in sales - Medical Device/Pharma Industry is a plus, but not required.
• Experience working in Salesforce is a plus.
• Reaching out to new leads generated by outbound call programs to present the company and its products.
• Follow-up on all assigned perspectives and active clients and report the status of the projects/action plan in the local CRM.
• Listening to customers’ concerns/complaints and providing detailed information regarding products & services.
• Presenting customers/clients with additional information regarding new products and/or services.
• Determining the quickest, most effective method to respond to a client’s or customer’s questions.
• Escalating queries and concerns.
• Troubleshooting common issues with a product or service.
• Willingness to take on additional projects as requested.
• Strong work ethic.
• Shows interest in the manufacturing of medical devices industry.
• Experience related to sales, medical devices & terminology.
• Strong phone presence and experience making frequent calls daily.
• Excellent attention to detail and written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Punctual, hardworking, and can work well in a constantly changing environment.
• Ability to take directions from the management team.
• If you are interested in learning more, send us your resume.