Pediatric Medical Office Administrative Assistant
:
Benefits: - 401(k)
- 401(k) matching
- Paid time off
- Training & development
Benefits/Perks - Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary We are seeking an experienced and dynamic Pediatric Office Manager to oversee the daily operations of our busy pediatric practice. As the Office Manager, you will be responsible for managing a team of medical assistants, receptionists, and administrative staff, ensuring that our office runs smoothly and efficiently. Responsibilities: - Oversee and manage daily operations of the pediatric practice
- Supervise and train medical assistants, receptionists, and administrative staff
- Schedule appointments, manage patient flow, and coordinate with medical providers
- Manage patient accounts and billing, including working with insurance companies and collecting payments
- Maintain and update patient records using electronic medical records (EMR), specifically Eclinical Works
- Ensure compliance with all state and federal regulations, including the New Jersey Vaccine for Children Program
- Develop and implement office policies and procedures to improve efficiency and quality of care
- Monitor and maintain inventory of medical and office supplies
- Handle patient complaints and resolve issues in a timely and professional manner
- Provide exceptional customer service to patients and families
Qualifications: - Associate or Bachelor's degree in healthcare administration or related field preferred or the equivalent in experience
- Minimum of 2-3 years of experience in a healthcare management role, preferably in a pediatric setting
- Experience with electronic medical records (EMR), specifically Eclinical Works
- Knowledge of the New Jersey Vaccine for Children Program and other state and federal regulations
- Excellent leadership, communication, and organizational skills
- Ability to work in a fast-paced, high-volume environment
- Strong problem-solving and critical thinking skills
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