Restaurant Shift Supervisor
Job Description
Job Description
Description:
The Grain House Restaurant is hiring a Superviso r to join our award-winning, high-volume restaurant. We are currently seeking a talented, service oriented, self-driven individual to join our dynamic team comprised of dedicated and passionate people who take great pride in delivering a great dining experience!
Job responsibilities include but are not limited to:
- Monitor and supervise the timely arrival of scheduled employees, manage unforeseen challenges
- “Open” and “Close” restaurant including but not limited to running reports, secure buildings, and checking server envelope at the end of the shift.
- Responsible for getting the specials at each meal period from the chef & typing them up for faxing to the front desk & issuing to the staff.
- Running a pre-shift meeting at each meal period to review specials, go over issues & answer questions.
- Responsible for plotting & confirming all reservations during assigned meal periods.
- Address customer concerns in reference to products, services rendered or employee interactions
- Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- POS experience are a plus
- Ability to assess situations quickly, properly, and accurately while adhering to company policies
- Ability to facilitate a positive environment and support a safe and productive workplace
- Proven leadership and experience managing a diverse team is preferred
- Effective in prioritizing daily tasks while accounting for the unforeseen
- Working knowledge of Microsoft Office suite
- Ability to work a flexible schedule that includes nights, weekends, and holidays
- Flexibility to be on-call and fill-in where the business needs dictate
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