Director, Global Social Strategic Operations
- Manage the onboarding of new regional social presences
- Serve as point of contact for regional teams to align with global strategy across a variety of topics and direct them to appropriate points of contact around campaigns, etc.
- Build and maintain scalable systems to manage intake, prioritization and execution of cross functional requests for the social team leveraging GenAI
- Support documentation of social’s involvement in strategic initiatives to documents and executive presentations
- Integrate cross-functional insights, data analytics, and industry foresight to make strategic decisions
- Build and maintain team documentation on process libraries, org working agreements and create clarity for cross functional partners
- 10+ years of experience in Social Media strategy and operations
- Experience working cross functional with multiple stakeholders and competing timelines
- Experience in implementing GenAI and data analytics tools to enhance social media operations and workflows
- Experience with social marketing tools like Sprinklr, Airtable and others
- Technical expertise in social media across all platforms, with a focus on Facebook, Instagram, X, Threads
- Experience managing operational roll outs in international markets for digital consumer brands
- Experience in the entertainment or audio industry, with a passion for storytelling and a deep understanding of the global landscape
- Strong project management skills, with the ability to juggle multiple initiatives and adapt to changing market dynamics
- Exceptional collaborator and communicator who can independently partner with cross functional teams
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