Coffee Field Service Technician

Job Description

Job Description

To begin, work alongside Senior Tech in the field for hands-on training for the first month.

Prior experience is highly desirable.

Job Responsibilities:

• Receive and Perform field service calls, installations, and preventive maintenance on commercial coffee equipment.

• Troubleshoot equipment malfunctions utilizing standard electrical test equipment such as volt/ohm meters to identify and implement corrective action.

• Ability to read schematic diagrams.

• Maintain service van inventory to effectively and promptly respond to customer calls for service.

• Maintain the weekly work schedule, which is typically 8am - 5pm, but candidate will need to be flexible as some days will require the workload to be done from 9am - 5pm or 10am - 6pm depending on the workday.

• Learn Custom Company App.

• Required to work anywhere from 8-10 hours per day.

• Being "tech savvy" and having the ability to learn and operate with our company's software is a plus.

• Accurately report daily activities for invoicing and tracking.

• Constant and consistent communication with the Service Manager and Office.

• Occasional travel outside of the normal work area for service projects.

• Minor Electrical and Plumbing experience is a MUST!

• Report to the Service Manager.

• In house "bench" work if roadwork is slow.

Desirable Qualifications:

• High School Diploma, GED or vocational training in electrical/mechanical areas or equivalent experience.

• Previous experience and demonstrated ability in reading schematic diagrams and using appropriate test equipment to troubleshoot commercial beverage equipment as well as that of other manufacturers.

• Previous experience installing plumbing and associated hardware for beverage equipment, customer service experience, strong interpersonal communication skills.

• Possess the ability to communicate both verbally and in writing.

• Excellent telephone manners.

• Easily learn new software applications.

• Possess a valid driver’s license with a clean driving record.

• Highly organized, motivated, and goal oriented.

• Promote a positive work environment and interaction both internally and out in the field.

Benefits:

After 6 months– 2 Weeks Vacation Allowance

401K Match

Company Vehicle/EZ Pass/Gas Card supplied

Compensation based on experience. (This is negotiable for the right candidate)

((During the Training period, the hourly rate will be 15% less than the proposed hourly rate (for 1 month). Post-training, the position will still require training and shadowing a Senior Tech, but the hourly rate will increase to the proposed hourly rate for the Full-Time position.

If the right candidate has ample prior experience, then the ‘training pay’ will not need to be incorporated.))