Senior Systems Operations Engineer

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About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer in Technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT).

This candidate will support the technology CCIBT Platform Engineering Group. This role will support the platform for Observability & Reliability Engineering enabling production support teams of multiple critical applications.

Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience in Production Support, with focus on Java based applications
• 2+ years of experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures
• 2+ years of experience with scripting skills (e.g., Shell, Python, Groovy)
• 2+ years of experience with microservices architecture and RESTful APIs

Desired Qualifications:

• Prior experience in an SRE role or similar capacity with strong analytical skills and hands-on experience with automating manual tasks

• Ability to collaborate effectively with cross-functional teams and clearly articulate technical concepts

• Ability to quickly acquire system/domain knowledge and become a platform SME

• Knowledge of ServiceNow, OS (Windows/Unix), DBs (SQL/Oracle), deployment tools (UCD/Harness), load-balancing solutions (AVI/AG/F5), network communications, cloud systems (PCF, OCP, Azure, GCP) and other technologies such as Tomcat/Kafka/MQ/FTP/NDM

• Good understanding and hands-on experience with different monitoring/logging tools and responding to alerts to take the necessary actions to fix the issue

• 1+ years of Banking experience

• Experience in Wire Payments flow, and ACH payment processing is nice to have

Job Expectations:

• Ability to work additional hours as needed

• Position offers a hybrid work schedule

• Relocation assistance is not available for this position

• This position is not eligible for Visa sponsorship

Location:

• 194 Wood Ave S. - Iselin, New Jersey 08830

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.