Retail Shop Manager on Duty, Westwood

OUR STORYEquinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.OUR CODEWe are passionate about high-performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. We are looking for energetic, creative, and enthusiastic Retail Shop Manager-on-Duty to join the Equinox team at its state-of-the-art location in Westwood. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. RESPONSIBILITIESResponsibilities include, but are not limited to the following:SALES & SERVICEAchievement of assigned monthly sales goals (individual contribution to total monthly store goal)Coaches and develops Shop Associates in selling tactics, tools and understanding key business metricsEnsure an unparalleled customer experience for all visitors to The Shop and to EquinoxMaintain knowledge of all club and Shop services, programs and productsOPERATIONAL EXCELLENCEUnderstands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policiesEnsures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasksAssists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staffAssists Regional, District and/or Area Shop Manager with scheduling and shift coveragePRODUCT & PRESENTATIONEnsures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress codeEnforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockroomsPROFESSIONAL DIMENSIONBuilds effective relationships and partnerships with fellow employees, colleagues, supervisors and clientsMaintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spiritComplies with and enforces all company policies and procedures; embraces and supports company initiativesCommunicates clearly and effectively at all levels with both tact and diplomacy TO SUCCESSFULLY PERFORM IN THIS ROLE, THE INDIVIDUAL SHOULD MEET THE FOLLOWING MINIMUM REQUIREMENTS AND QUALIFICATIONSProven leadership ability, and the ability to take directionExperience in a customer service business; preferably in retailHardworking and diligent, possessing both honesty and personal integrityExcellent time management, organizational, problem solving and communication skillsAbility to utilize new techniques and ideasBe available to work a varied schedule, based on the needs of our unique retail business AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:We offer competitive salary, benefits, and industry leading commission opportunities for club employeesComplimentary Club membershipPerks and incentives with our products and services including Personal Training, Pilates, Spa and ShopPay Transparency: $19.72/hr + ability to earn bonuses This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Equinox