Employee Experience & Program Manager
- Employee Resource Networks (ERNs) Strategy & Operation:
- Manage and grow our global ERN framework - providing ERN leaders with the tools, guidance, and support to thrive
- Serve as a central point of contact across regions for ERN planning, collaboration, and resource-sharing
- Partner with ERN executive sponsors and HRBPs to align programming with our values and culture goals
- Drive and transform the operations of the Employee Resource Network and various committees with the ability to solicit input, influence, and support decision-making
- Engagement & Culture Initiatives:
- Support key employee engagement programs - surveys, listening channels, recognition, cultural moments
- Partner with regional teams to connect local engagement efforts into a cohesive employee experience
- Assist in planning global events and campaigns that promote belonging, visibility, and participation
- Conduct regular (monthly) team meetings to discuss project status, share best practices, and encourage professional development
- Employer Branding & Communication:
- Work with Internal Comms to promote employer branding and cultural initiatives
- Curate employee stories and share wins that celebrate our people and values
- Create toolkits, templates to make participation easy and inclusive
- Other responsibilities:
- Monitor ERN health and engagement metrics, and create clear summaries
- Collect feedback, track trends, and recommend improvements. Develop and create written content to enhance employee experience. Present findings and recommended solutions to the leadership team to gain their support and approval.
- Manage external vendors to support cultural programs
- Assist with tracking budget use and spending planning
- Others being assigned/initiated
- Decision Making:
- Make decisions related to project/program execution, including timelines, milestones and resource allocation within budget. Higher-level approvals are required for those related to significant budget allocations, strategic shifts, or major collaborations that have substantial financial or long-term implications.
- Bachelor's degree in Human Resources, Marketing, or Communications.
- 5-7 years of experience leading employee experience, employee engagement, communications, or program management roles.
- Proven experience in a supervisory or leadership role, preferably within a biotechnology or pharmaceutical industry.
- Effective communication and interpersonal skills to build collaborative relationships across all organizational levels, with the capacity to deliver program updates diplomatically and professionally.
- Experience with employee resource networks or employee-led groups.
- Background in internal communications, event planning, or branding.
- Strong analytical and reporting skills, with the ability to convey findings clearly to stakeholders.
- Demonstrates a strong ability to collaborate effectively across diverse time zones and cultures. Proven track record of successfully managing projects that involve cross-cultural collaboration and remote team dynamics.
- Strong ability to inspire and mentor team members, fostering an environment that encourages individuals to achieve their highest potential.
- Nice to have experience in managing AI tools to enhance employee experiences
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