Ala Carte Server

PRIMARY RESPONSIBILITIES:
The BCC Servers are to exceed guests expectations by serving quality food and beverage products efficiently, courteously, and correctly.

• Sells and serves food and beverage to guests in the restaurant, grill room, and Pavilion.
• Ensures that all preparation and closing duties are performed according to the published checklist and company standards.
• Stays current with company policies and procedures.
• Ensures the POS system is operational and accurate at all times.
• Reports on time and in proper uniform.
• Provides immediate attention to all member/guests upon seating.
• Seats guests and distributes menus as needed.
• Takes members/guests food and beverage orders.
• Turns orders into kitchen; tells cooks about any special cooking instructions.
• Serves meal; places dishes by courses in front of each person; serves food and drinks from the right of the guest. (clears from the left).
• Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Presents the bill.
• Handles all cash and credit cards as applicable from guests and members charges, as prescribed by standard operating procedures.
• Performs clean up and closing duties as assigned by the Food and Beverage Director.
• Attends pre-meal meetings as requested by the Food and Beverage Director.
• Pours and refills wine, coffee, water and/or other beverages.
• Suggests and describes various appetizers, entrees, desserts, alcoholic beverages and wine to members and guests.
• Clears soiled utensils, glasses and dishes as needed.
• Cleans all assigned work areas in the back room and dining room.
• Advises supervisor of any member/guest complaints as soon as they occur.
• Assists in closing functions by performing various tasks such as removing linen, bussing glasses, dishes, silverware, etc., and resetting the room.
• Handles the charging of fees for all food and beverage related activities.
• Balances cash at end of shift/day.
• Adheres to ABC regulations regarding service and handling of alcohol.
• Assists in maintaining an attractive and orderly clubhouse.
• Ensures proper stocking and posted side work duties.
• Positively promotes the club throughout the community and while at work.
• Attends to guest requests as well as complaints professionally.
• Ensures each guest receives consistent service and products.
• Ensures all posted safety procedures are adhered to.
• Will be required to work on a shift basis, including weekends, nights and holidays.
• Must have a solid understanding of the golf club environment.
• Background in Food & Beverage.