AWS Connect Developer
Job Title: AWS Connect Developer
Location: Hybrid / On-site
Location: New Jersey - Hybrid
Hourly rate: $50 (C2C)
Client: GE Aerospace
We are seeking a skilled AWS Connect Developer to design, build, and enhance Amazon Connect contact center solutions. The ideal candidate will have hands-on experience developing scalable and secure cloud-based communication systems, integrating AWS services, and customizing IVR workflows to optimize customer engagement and business outcomes.
Key Responsibilities
- Design, develop, and deploy Amazon Connect contact center solutions aligned with business requirements.
- Build and manage Contact Flows, Lex bots, and Lambda integrations to support self-service and intelligent routing.
- Integrate Amazon Connect with CRM, ticketing systems, and third-party APIs (e.g., Salesforce, ServiceNow, Zendesk).
- Implement and maintain AWS services such as Lambda, DynamoDB, S3, CloudWatch, and Kinesis for backend logic and data flow.
- Develop automation scripts for provisioning, monitoring, and configuration management using AWS CloudFormation or Terraform.
Required Qualifications
- 3+ years of experience in AWS development, with at least 1 2 years in Amazon Connect.
- Proficiency with AWS Lambda (Python/Node.js), API Gateway, and AWS SDKs.
- Experience with AWS IAM, CloudWatch, and CloudFormation/Terraform.
- Familiarity with AWS Lex, Polly, and Kinesis for AI/ML voice workflows.
Preferred Skills
- Experience integrating Amazon Connect with Salesforce, Zendesk, or custom CRM systems.
- Knowledge of Contact Lens for Amazon Connect or Amazon Transcribe/Comprehend for analytics.
- Understanding of Omnichannel communication (voice, chat, SMS, email) within Connect.
Please share profile to [email protected]
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