Volunteer & Outreach Coordinator

Job Description

Job Description

Description:

Position Summary

The Volunteer & Outreach Coordinator is responsible for advancing the organization’s mission by overseeing all aspects of volunteer engagement, recruitment and strategic outreach initiatives. This position develops and maintains strong community partnerships, cultivates corporate and civic relationships, and oversees a comprehensive volunteer program that supports operational and programmatic objectives and perform other activities as requested by the Director of Development & Volunteer Services.

Key Responsibilities

Volunteer Program

• Develop and implement a comprehensive volunteer engagement strategy to recruit, onboard, train, and retain both individual and group volunteers, with a focus on supporting construction programs, home repair projects and ReStore.
• Cultivate relationships with volunteer groups, manage volunteer scheduling, and serve as the primary point of contact for all volunteer communications related to construction activities.
• Maintain accurate and up-to-date volunteer records, monitor participation levels, and prepare regular reports to evaluate program effectiveness.
• Coordinate all volunteer onboarding sessions, safety training, and ongoing recognition efforts to ensure positive and consistent volunteer experience.
• Collaborate with staff across departments to assess volunteer needs and create clear, well-defined role descriptions and assignments.
• Ensure that all volunteer activities comply with organizational policies, safety protocols, and regulatory requirements.

Outreach & Community Engagement

• Develop, implement, and evaluate strategies to increase awareness and engagement within the community.
• Establish and strengthen partnerships with businesses, civic organizations, educational institutions, and faith-based groups.
• Represent the organization at external meetings, presentations, and community events to promote programs and initiatives.
• Collaborate with internal teams to ensure alignment of outreach efforts with organizational goals and communications strategy.
• Track outreach activities and prepare regular reports on outcomes and impact.

Event & Program Support

• Support the planning and execution of special events, community initiatives, and fundraising activities.
• Coordinate volunteer logistics for events, including scheduling, recognition, communications, and on-site management.
• Professionally represent the organization at all events.

Qualifications

• 2–4 years of professional experience in outreach, volunteer management, community engagement, or a related role.
• Proven ability to build, strengthen, and maintain meaningful community partnerships.
• Excellent written, verbal, and presentation skills with a strong ability to engage diverse audiences.
• Highly organized with strong project management skills and exceptional attention to detail.
• Proficient in volunteer management software, CRM systems, and the Microsoft Office Suite; Salesforce experience a plus.
• Willingness to work occasional evenings and weekends to support events and outreach efforts.
• The candidate must possess the ability to interface with all types of individuals in a professional manner and provide excellent customer service. Excellent communication and interpersonal skills are required—oral, written and public relations. The successful candidate must possess an excellent telephone manner and flourish in a busy office environment.

The Organization

Greater Middlesex & Morris Habitat for Humanity (GMM Habitat) is a nonprofit organization and an affiliate of Habitat for Humanity International. GMM Habitat is one of 14 Habitat affiliates in NJ. The organization’s mission is to provide safe and affordable housing solutions to low- and moderate-income families and individuals throughout its Geographic Service Area—Morris and Middlesex Counties and the greater Plainfield area. Affordable housing solutions offered by the organization include constructing new for-sale homes, providing critical home repairs, and tithing financial support to international affiliates within Habitat’s global network.

The $10+ million organization is made up of dedicated staff and volunteers and is led by its CEO, a 19-year veteran of the organization. This complex and growing organization, with a paid staff of 60, relies on thousands of volunteers each year to carry out many activities in all functions of its work. To help fund its mission, the Morris ReStore, a 33,000+ s.f. retail operation located at GMM Habitat’s Randolph campus generates over $3M in revenue each year and is one of the highest grossing Habitat ReStores in the country.

GMM Habitat has a stellar reputation in the local community, across the state and nationally among Habitat affiliates. It is a progressive and forward-thinking business with a clear vision and strategic plan for growth in the current year and beyond.

COMPENSATION

$50,000 - $60,000 salary range commensurate with experience.

BENEFITS

• Health, dental, and vision insurance
• Paid time off and holidays. Professional development opportunities
• This position is eligible for a hybrid schedule after a six-month onboarding period; initial requirement is five days per week in-office.