Comms & Content Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Marketing​

Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams. With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.

About the role

The Consumer Engagement Team’s mission is to deliver marketplace outperformance across our Omni channel strategy, leveraging evidence to win brand missions across integrated marketing practices and with a digital consumer experience at heart. Our vision is centered around a collaborative, agile and analytics informed process.

Your responsibilities

• Habitat Comms Task Owner – Mapping of consumer journeys within a consumer Habitat and with the objective of aligning to Brand Missions
• Comms Jobs to be done & KPI mapping​ across Paid/owned/earned strategy.
• Digital Brief Approver to align to Brand Habitat - Digital Lab/Influencer/BAM​
• CRM & Loyalty newsletter CX owners​
• Brand / Retail site management​ and alignment to brand habitat
• Influencer platform & creator stewardship, project management​
• MRM Digital Lab Stewards, managing scope, effective briefing approval, timelines to launch date, inclusive of revision loop and SLAs & CreativeX compliance​.
• Social account management
• Brand Stores: Develop BIC content strategy for Brand Stores, across retailers.
  • Creation: Design BIC A+/B+ eCommerce content for NPD, EPD, or BDI across Amazon.Com 1st Party, 3rd party (Marketplace customers), Pure Play and Bricks & Clicks. ​
  • Optimization: Ongoing audits with Test & Learn across our owned sites inclusive of brand & retail as a way to improve performance.
  • Adaptation: Tailor A+/B+ content to retailer specifications​
  • Asset Management: Responsible for ensuring the DAM, Salsify and Webcollage have updated content for the respective brands ​
• Review Generation & Syndication: Execute sampling programs (BazaarVoice) and ensure NPDs launch with reviews​
• Content Contractors: content managers to work seamlessly with our team of 3 digital designers, in order to execute and produce digital content ​

The experience we're looking for

• Bachelor’s degree, MBA a plus
• 8+ Years in career leading CPG company, Advertising, or MarTech industries
• Strong commercial awareness, Entrepreneurial, Ability to influence, Creativity
• Strong sense of urgency and achievement, Resilient and able to respond under pressure
• Strong analytical skills, financial skills, and P&L understanding
• Capable of analyzing data to draw conclusions from the data
• Strong organizational skills and attention to detail

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

Brand Strategy, Presentation skills, Drive Innovation, Storytelling, New Product Development, Creativity, Digital Marketing, Commercial accumen, Collaboration, FMCG/Consumer Health Experience, Brand Management, Category Strategy.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

USD $146,000.00 - $220,000.00

US pay transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve. If reasonable accommodation is needed to complete your application, please contact [email protected]. Reckitt is committed to the full inclusion of all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.