Medical Assistant - Urgent Care
- 3403 South Delsea Drive, Vineland, NJ 08360
- 301 South Main Road, Vineland, NJ 08360
- Prepare the patient for the Medical Provider's examination by obtaining vital signs and patient history
- Prepare and maintains the examination and treatment areas
- Prepare the patient for and assisting with the examination
- Prepare the patient for and assisting with procedures and treatments
- Maintain medication and immunization records
- Perform sterilization techniques
- Performing all Occupational services to all patients and ensuring follow-up to clients providing all necessary documentation
- Perform an inventory of supplies and equipment
- Accurate completion of daily, weekly, and monthly checklist
- Accurate completion and documentation of all quality control testing
- Understand proper function and care of special equipment
- Perform routine maintenance and calibration of administrative and clinical equipment
- Organize and maintains medical records
- Cooperate with other RMG employees to achieve specific team goals
- To the extent requested by the Medical Provider, RMG Medical Assistants are also responsible for certain follow-up with patients, such as ensuring specialist appointments are scheduled and referrals are prepared
- All RMG employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Complete all new-hire clinical competencies within 90 days of start-date. Complete new clinical competencies rolled out by the Educational Committee
- Maintain and provide proof of valid CMA license to United Health Group on an annual basis
- Perform sterilization techniques, EKG, Nebulizer, Splinting, and other support tasks requested by Provider
- Administer injections and collect specimens
- Document patient care using electronic medical record software
- Schedule appointments, complete prior authorizations, process medication refills, handle referrals, answer calls and complete paperwork as needed
- Greet all patients upon entering the Urgent Care Center
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- Obtain patient signatures for required documents
- Upload a valid Government issued state ID of patient and patient insurance cards
- Accurate and complete occupational medicine registration workflow
- File and maintain medical records
- Consistently correct registration work queue errors
- Confirms and schedule appointments
- Answer telephone calls promptly and courteously
- Collects co-pays or outstanding balances on the date of service
- Perform referral documentation promptly
- Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
- Adhere to the standards identified via Sparq regarding Employee Policies
- Work cohesively with fellow RMG employees to achieve specific team goals
- Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Comfortable working in high pace environment
- High School or GED
- Nationally recognized Medical Assistant certification
- Active American Heart Association BLS certification or ability to obtain within 30 days of hire
- 1+ years of computer proficiency experience including MS Word, Excel and Outlook with the ability to use multiple web applications
- Ability to travel to both offices interchangeable depending on business needs
- 3403 S. Delsea Drive, Vineland, NJ 08360
- 301 South Main Road, Vineland NJ 08360
- 1+ years of back office Medical Assistant experience
- Experience with Epic EMR
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Solid organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
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