Part Time Sales Lead - Ocean County Mall
- Be a role model to others in providing exceptional Guest service to ensure a memorable experience
- Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
- Model Experience First behaviors
- Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing
- Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
- Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
- Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
- Display strong team commitment, being dependable, engaged, and helpful
- High school diploma or GED equivalent
- Availability to work 15-25 hours per week
- Build-A-Bear store associate experience
- Associate’s (or higher) degree in business, management, or a related field
- Thrives in an Experience First environment
- Connects with and inspires others to achieve results
- Enjoys meeting and interacting with new people
- Possesses a “How can I help” attitude
- Strong desire to develop, train, and support others’ success
- Exercises good judgment in ambiguous situations
- Displays strong initiative and self-direction
- Thrives in a dynamic and changing environment
- Able to remain calm when faced with challenging circumstances
- Ability to work a flexible retail schedule, including days, evenings, weekends and holidays
- Ability to sit, stand, and move around for duration of shift
- Work environments include indoor/outdoor malls, strip centers, and other retail locations
- Lift > 25 pounds
- Decision-making, judgment, and execution
- Ability to create an Experience First culture for Guests and associates
- Achievement of assigned goals
- Consistent execution of operational standards
- Stakeholder feedback
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