Customer Service

Job Description

Job Description

Voted a Best Place to Work, American Dream Auto Protect is an energetic, fast-paced, and growing company looking to add key talent to the team. We are seeking driven, results-oriented people who approach each day with positivity and a “Customer First” mentality and those who thrive in a competitive atmosphere!
We believe in developing our people and getting results. To do so, we regularly review employee performance to identify and reward your efforts. When it comes to leadership roles, we believe in promoting from within, so all team members are encouraged to strive for the next level of personal and professional development. The only constant at American Dream Auto Protect is change and growth!
American Dream Auto Protect is seeking talent to join its growing Customer Service team, located at our Edison facility. This role is responsible for having the initial conversation with customers. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!

• Gathering key information from prospective customers and supporting their issues
• Maintaining a consistently positive attitude and customer-first approach to deliver an exceptional customer experience;
• Maintaining current knowledge of products and services offered;
• Other tasks as assigned.

Requirements for Customer Service Representative:

• Strong attention to detail and the ability to follow directions;
• Ability to present oneself well over the phone;
• Excellent customer service skills;
• Strong communication skills;
• Highly coachable;
• Ability to effectively multi-task;
• Experience in a call center a plus (training will be provided);
• Basic computer and typing skills;
• Bilingual (English/Spanish) a plus.

Pay Rate and Benefits

If you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today!

Benefits:

• On-the-job training
• Paid time off
• Medical
• Dental
• Vision
• 401k

Experience level:

• 1 year
• Under 1 year

Shift:

• No nights

Weekly day range:

• Monday to Friday 9am to 7:15 pm

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

Ability to commute/relocate:

• Edison, NJ 08837: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person