Manager on Duty
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Exceptional organization skills
- The ability to communicate and connect with employees and customers to build trust and genuine relationships.
- Ownership and initiative to solve problems and make recommendations
- Shows the ability to make sound objective decisions based on facts, logic, and good judgement in a timely manner.
- Results driven, with an infinite mindset
- Has intrinsic motivation to succeed and to lead the team in succeeding.
- Sharp attention to detail and ability to incoporate multitasking in oversight.
- Positive, up beat attitude that focuses on producing results through coaching, not driving.
- Bachelor's Degree
- 2 year experience in coordinating, training, and supervising.
- Customer service, relationship building, and sales experience experience preferred
- 1 year aquatics experience - Lifeguarding, coaching, teaching, and/or supervising
- Strong organization, computer, and training skills
- The ability to multi-task and effectively manage multiple situations at once
- Able to sustain a high level of energy in the most positive manner
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Bonus opportunities
- As a lead, directs and controls the daily operations, ensuring the school is running according to GSS standards.
- Assists both departments in managing the day to day operations by: upholding Values & Standards, ensuring policies, procedures, and systems are consistent, organizing & delegating, and provides support through mentoring and training.
- Assists both departments in leading by contributing to the following: initiatives, goals, elevation & change, troubleshooting, momentum & traction, cooperation & commitment, and empowering the team.
- Demonstrates continued growth in Leadership Development.
- Lead the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction during swim lessons.
- Provides disciplinary action when necessary and/or direct team members to management.
- Attends and assists all In-Services, Workshops, and L10 Meetings.
- Proficient in all technology platforms (The WAVE) to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. The WAVE consists of iCP, Salesforce, and LMS.
- Proficient in the Visual Curriculum Book.
- Maintains a streamline communication system between the GM and team.
- Oversees the opening and closing process.
- Able to troubleshoot the pump room for safety.
- Participates in teaching, deck supervising, and sales & Service maintain proficiency in all skill sets.
- Assists in the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
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