VIP Lounge Server - AVILA
About the Role
The VIP Lounge Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient service to our guests while serving food & beverage orders to player lounge guests.
Position Responsibilities
- Create a fun experience for guests daily
- Adding to guest enjoyment through friendly interactions
- Communications with guests which are differentiated based on guest needs and desires
- Performing role in an efficient and effective manner
- Anticipating guest needs, answering questions, and resolving concerns
- Ensuring our processes are adding, rather than taking away from guest experience
Essential Functions
Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment
Ability to work holidays, weekends, as well as flexible shifts and/or unusual hour
Ability to effectively communicate in English
Requirements
What’s Required
Experience as a food & beverage server in a high-volume restaurant or Resort
Strong guest service skills; including ability to converse with guests
Positive, personable, and outwardly friendly
Ability to perform role in a in a busy, high volume work environment
Scheduling flexibility; to include nights and weekends
Serves alcoholic & non-alcoholic beverages according to service standards
Must completely bus tables & keep respective station & side station clean & stocked always
Benefits
- Paid Time Off
- Training & Development
- Free Meal while on shift
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