VIP Lounge Server - AVILA

Ocean Casino Resort
Atlantic City, NJ

About the Role

The VIP Lounge Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient service to our guests while serving food & beverage orders to player lounge guests.

Position Responsibilities

  • Create a fun experience for guests daily
  • Adding to guest enjoyment through friendly interactions
  • Communications with guests which are differentiated based on guest needs and desires
  • Performing role in an efficient and effective manner
  • Anticipating guest needs, answering questions, and resolving concerns
  • Ensuring our processes are adding, rather than taking away from guest experience

Essential Functions

  • Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment

  • Ability to work holidays, weekends, as well as flexible shifts and/or unusual hour

  • Ability to effectively communicate in English

Requirements

What’s Required

  • Experience as a food & beverage server in a high-volume restaurant or Resort

  • Strong guest service skills; including ability to converse with guests

  • Positive, personable, and outwardly friendly

  • Ability to perform role in a in a busy, high volume work environment

  • Scheduling flexibility; to include nights and weekends

  • Serves alcoholic & non-alcoholic beverages according to service standards

  • Must completely bus tables & keep respective station & side station clean & stocked always

Benefits

  • Paid Time Off
  • Training & Development
  • Free Meal while on shift
Posted 2025-04-02

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