Customer Retention Representative

AA2IT
Woodcliff Lake, NJ

Job Description

Job Description

5337
Title: Administrative Assistant
Pay Rate: $20 - $39/HR on W2
Duration: Start Date – As soon as possible / End Date – 11/30/26

Qualifications -
After Sales experience 3-5 years of experience
  • 4 + years of prior experience working with customers and providing exceptional experience.
  • 2 + years retail automotive experience with working knowledge of automotive technologies in either sales or non-technical service departments.
  • 4+ years in retail, or operations.

Responsibilities –
Responsible for executing administrative tasks that are currently handled across the Retention Team to enable the Retention Team to cover non-administrative tasks typically handled by the two associates that will be on extended leaves of absence. This will cover administrative tasks that support 4 topics. Lead Management, Value Service, Invisible Service, and Maintenance Plans. This includes creating PPT, distributing reports, managing/dealer inquiries in TEAM inbox and directing correct personnel, opening IT tickets for reporting issues that arise,. and recreating/creating offline excel reports.

Additional Skills:
  • Outstanding communication skills.
  • Adaptability and can-do entrepreneurial attitude.
  • Analytical aptitude.
  • Ability to develop relationships and work collaboratively.
  • Problem solving skills are required.
  • Business acumen and client focus is required.
  • Customer oriented mindset.
  • It is essential to possess well-developed verbal and written communication skills.
  • Ability to collect data from multiple sources and consolidate.
  • Ability to summarize information for multiple audiences across the organization.
  • Strong multi-tasking skills.

Additional job titles could include: General Office Clerk

Monday to Friday / Hybrid 3 onsite – 2 days remote (preference Tuesdays onsite) 8:30 am to 4:30 pm.

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.

Posted 2026-04-23

Recommended Jobs

Employment Specialist - Workforce Development (Hybrid)

The Arc of Ocean County
Brick, NJ

Employment Specialist – Full-Time | Hybrid | Ocean County, NJ Schedule: Monday through Friday with flexibility required to align with service recipient employment schedules; occasional weekend ho…

View Details
Posted 2026-04-16

APP-Advanced Practice Provider (PD Nights) Critical Care - RWJUH Somerset

110 Rehill Avenue
Somerville, NJ

Job Title: Advance Practice Provider Location: RWJ-Somerset Medical Center Department Name: Critical Care APPs RWJSH Req #: 0000212873 Status: Hourly Shift: Night Pay Range: $57.69 -…

View Details
Posted 2025-10-21

Aseptic Processing Technician

Epicur
Mount Laurel, NJ

Job Description Job Description Why Stokes? Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP…

View Details
Posted 2026-04-16

Sales Associate

Saliba Investment LLC
Trenton, NJ

Job Description Job Description We are seeking a Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Presen…

View Details
Posted 2026-04-23

Service Technician

MYSTIC POOL SUPPLIES
Marlboro, NJ

Job Description Job Description POOL SERVICE TECHNICIAN Location: Marlboro, NJ + surrounding areas Schedule: Full-Time | Monday–Friday | Some Saturdays during peak season Pay: $1,400 -…

View Details
Posted 2026-04-23

Client Service Coordinator

Montville Veterinary Group
Montville, NJ

Montville Veterinary Group is a busy small animal hospital that is looking for the right person to join our team. We are looking for an individual who has a friendly personality and enjoys interactin…

View Details
Posted 2026-04-18

Non CDL Driver

Action Staffing Group
Elizabeth, NJ

Non-CDL Driver Openings Job Details: Non-CDL Position in Perth Amboy Lifting 50+lbs. Medical Card Clean Motor Vehicle report. Shuttle Drivers. Pay:  ~ Non-CDL - $19/Hour …

View Details
Posted 2025-08-12

Respiratory Therapist Reg

One Robert Wood Johnson Place
New Brunswick, NJ

Job Title: Respiratory Therapist Reg Location: RWJ New Brunswick Department: Peds & Transport Apns Req#: 0000203298 Status: Per Diem Shift: Day Pay Range: $44.75 - $54.88 per hour …

View Details
Posted 2026-03-27

9-15 Ft Freight Cargo/Sprinter Van DOT Owner-Operators

Fox Carriers
East Brunswick, NJ

Owner-Operators With Cargo/Sprinter Vans Needed: 9-15ft Of The Cargo Space Requirements:  ~ Age: 21+. ~ No Rental Vehicles. ~ Not older than 2010. ~9-15ft of the cargo space. ~ Punctuality,…

View Details
Posted 2026-02-05

Occupational Therapist

Gotham Enterprises Ltd
Edison, NJ

Occupational Therapist Location: Edison, NJ Position: Full-Time Schedule: Monday–Friday, 9:00 AM – 5:00 PM Salary: $85,000 – $95,000 per year Summary We are seeking an Occupatio…

View Details
Posted 2026-02-12