Account Manager
Job Description
Job Description
Hiring on Behalf of a client
Client Partner /Consulting / BPO sales or account management experience in Retail / CPG industry is must have
- Client relationship management and growth: manage assigned client relationships across retail and CPG.
- Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships.
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos
Required Qualifications:
- Bachelor’s degree minimum and preferably post-graduate degree or MBA
- At least 10 years of experience in the BPO and/or Consulting industry with recent experience working with a Retail client portfolio.
- Significant business development, program and delivery management experience to Retail clients.
- Track record as client partner in rapidly growing client relationships
- Track record of interacting and building relationships at CXO level
- Strong executive presence
- Hands-on experience with proposal creation, content development and leading proposal presentations
- Wide variety of BPO, technology and business consulting engagement experience
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