HR Operations Contractor
- Respond promptly and professionally to employee inquiries received through the HR mailbox, providing clear guidance on HR processes, policies, and systems while ensuring a high level of customer service.
- Administer and support additional HR systems, such as WorkHuman, ensuring functionality, data accuracy, and a positive user experience.
- Responsible for submitting employee change requests, such as manager changes, title updates, and other personnel actions, ensuring accuracy and alignment with internal processes.
- Maintain accurate and up-to-date HR records, files, and documentation in accordance with organizational standards and regulatory requirements.
- Support employee data management by maintaining and updating employee records across HR systems, ensuring consistency, accuracy, and data integrity.
- Serve as a backup to the HR Operations Specialist, assisting with a variety of HR operational tasks during absences or periods of increased workload.
- Support the review and enhancement of HR processes, identifying opportunities to streamline operations while maintaining compliance with applicable laws and internal policies.
- Handle sensitive employee information with the utmost confidentiality and discretion, in alignment with company policies and data protection regulations.
- Bachelor's Degree
- A minimum of one year of relevant work experience is preferred. Ideal candidates will have experience working in a professional, fast-paced HR environment, collaborating with cross-functional teams, and supporting multi-site operations.
- Must have demonstrated ability to maintain confidentiality related to sensitive company and employee information
- Ability to navigate through multiple computer applications
- Proactive and self-motivated, collaborative with a strong focus on quality and efficiency
- Ability to articulate and tactfully communicate with customers including executives, and demonstrate superior customer service and interpersonal relationship building skills
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