Senior Network Administrator

The Senior Network Administrator is responsible for organizing, modifying, installing, and supporting the network infrastructure. This role installs, configures and monitors LANs, WANs, internal and external systems, and multiple network segments. This role is a part of a team that is responsible for the entire network infrastructure. The NFI infrastructure is composed of 10,000+ users at over 300+ locations internationally, operating 24x7x365. This position reports to Sr. Manager of Network Infrastructure and Operations. Services.

• Provides network engineering and/or network administration to our multiple Local Area Networks and Wide Area Networks and the support of a 10,000 user environment.

• Provides senior technical support for complex problems within the team and environment.

• Responsible for performance management and capacity planning for all supported platforms, along with providing monthly, quarterly and yearly reports for all responsible environments.

• Interacts with field operations to troubleshoot issues, and improve performance.

• Interact with other IT groups to implement new network hardware or technologies and resolve problems.. This may include architecture, network sizing, configuration, installing network infrastructure to standards and working with vendors as needed.

• Identify and lead improvement opportunities.

• WAN, LAN and Wireless (RF) Support

  • Monitor and troubleshoot internal and external data networks and RF infrastructures.

  • Perform service restoration in event of issue including working with providers to ensure timely response to problems.

  • Serve as point of contact to internal and external customers through problem resolution

  • Perform ongoing operational activities such as problem management, user assistance, and training as necessary

  • Monitor and ensure adequate bandwidth for company as a whole

  • Provide off-hours support as required to perform job functions and ensure adequate delivery of services

• Network Design

  • Participate in plan, and design activities to support and monitor infrastructure

  • Understand customer requirements and planning for ongoing capacity needs.

  • Remain current on emerging technologies and their possible applications within NFI’s infrastructure

• Hardware/Software support and deployment

  • Configure routers, switches, firewalls, and other devices in support of design

  • Perform ongoing upgrades and patches as required

• Security Awareness

  • Understanding of security impact on network infrastructure.

  • Helps to ensure actions and adherence to company guidelines

  • Assist in development and modification of security guidelines

• General Job Functions

  • Assist in development of departmental policies and procedures

  • Define and assist in deployment of process improvements

  • Assist in continuous development of support services procedures and staff

  • Mentor and assist staff in professional developmental and training

• Degree - BA / BS preferred

• CCNP, JNCIP, or equivalent certification

• At least 7-10 years’ experience configuring and supporting complex campus and datacenter networks

• 5+ years in a senior role, architecting, configuring and supporting enterprise firewalls from such as Cisco Firepower , Checkpoint, or Palo Alto preferred.

• Experience installing, designing, and supporting Cisco FirePower solutions

• Experience installing, designing, and supporting network access control solutions such as Cisco ISE, or Aruba Clearpass

• Experience with SD-WAN platforms such as Velocloud, Viptela, or Silverpeak

• Experience with cloud networking within and between public clouds such as Amazon, Azure, and GCP.

• Experience with scripting languages such as Powershell and Python

• Excellent written and verbal communication skills

• Effective team member on concurrent tasks/projects.

• Effective leader in a team environment

• Good coaching skills

• Excellent people skills.

• Attention to service excellence and detail.

• Excellent analytic, communication, and customer relation skills.

• Excellent troubleshooting skills.

• Strong interpersonal skills – ability to communicate with all levels of customers, vendors, and IT resources

• Develop and maintain network documentation

• Experience managing and collaborating with telecom vendors

• Hands on experience with the following technology:

  • Cisco, Aruba, Juniper hardware and software

  • Office productivity tools including Excel, Word, and others

  • Management and monitoring tools including Solarwinds, and PRTG

  • Routing protocols including BGP, EIGRP, and OSPF

  • QoS experience for voice, video and data

  • Familiarity with other enterprise platforms such as storage, database, Linux, Windows Server, etc.

• Physical Labor Requirements include ability to lift and rack network equipment

• Occasional travel to other facilities may be required

We are excited to share that the base salary range for this position is $90,000.00 - $133,055.00. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.