Associate Director - Analytics Consulting(Telecom/Media/Entertainment)

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

If you are passionate about working on business problems that can be solved using structured and unstructured data on a large scale, Tiger Analytics would like to talk to you.

Responsibilities

Program Leadership & Delivery: Lead the end-to-end delivery of complex data and analytics programs. Own the roadmap, from problem definition and solution design to production-grade deployment.

Stakeholder Management: Act as the primary point of contact for client VPs and Directors. Translate unstructured business problems into high-level analytics solution designs.

Global Team Management: Lead and mentor a hybrid team of onshore (US) and offshore (Global Delivery Center) data scientists and data engineers. Ensure seamless collaboration across time zones.

Solution Architecture: Work with technical leads to design of scalable AI/ML pipelines and data architectures. Ensure solutions adhere to enterprise standards and leverage modern technology stack

Domain Expertise: Apply deep Insurance domain knowledge to validate model outputs and ensure they align with industry nuances

Commercial Impact: Present analytical findings and quantify the business value and drive the operationalization of AI into business processes.

Strategic AI Solutions Architecting: Lead the translation of complex business friction into production-ready GenAI systems, moving beyond simple chatbots to agentic workflows and multi-step reasoning architectures (using frameworks like LangChain or LlamaIndex) that deliver measurable P&L impact.

Operational Excellence & LLMOps Governance: Drive the enterprise-wide transition from "AI pilots" to scalable production by overseeing the full model lifecycle—standardizing prompt versioning, fine-tuning strategies (LoRA/QLoRA), and automated evaluation frameworks (e.g., Ragas) to ensure technical reliability and data security.

Requirements

• 13-15 years of total experience with 7+ years in Telecom, Media, Entertainment or gaming industries

• Ability to engage with executive/VP level stakeholders from client’s team to translate business problems to high level analytics solution approach
• Deep knowledge and understanding of at least one of the US Telecom, Media, Entertainment or gaming industry.
• Strong project management and team management skills and ability to work with global teams.
• Solid understanding of statistical and machine learning algorithms is a plus.
• Strong SQL skills and hands-on experience with analytic tools like R & Python; & visualization tools like Qlik or Tableau is a plus
• Exposure to cloud platforms and big data systems such as Hadoop HDFS, Hive is a plus
• Ability to work with IT and Data Engineering teams to help embed analytic outputs in business processes
• Graduate in Business Analytics or MBA or equivalent work experience

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.