SAP Solution Architect
- Lead customer interactions: showcasing TCS’s strengths, capabilities, and experience.
- Trusted advisor: Establish and maintain trusted advisor relationships with client stakeholders, especially during early engagement. Help and guide customer on transformation journey. Drive customer satisfaction through proactive communication, governance, and escalation management.
- Industry insights: Bring in industry and technology insights to help shape customer transformation journeys.
- Act as a liaison: Bridge pre-sales, solutioning, and delivery efforts between TCS and the customer.
- Solution strategy: Own the solution strategy, build key parameters which are unique to solution and customer.
- Strategic inputs: Provide strategic inputs on pricing, scoping, and risk mitigation based on the customer’s landscape.
- Identify and guide team on proactive farming, cross-sell, and up-sell strategies within accounts.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience with SAP S/4HANA and other SAP applications
- Strong presales and customer liaison skills.
- Excellent communication and interpersonal skills, capable to lead CXO, SVP and executive level discussion.
- Proven experience managing multi-stakeholder engagements and large transformation pursuits.
- Ability to build and maintain customer trust.
- Ability to work independently and as part of a team.
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