Residential Install Manager

Job Description

Job Description

Salary:

Location: Somerset

Status: Salaried Exempt

Division: Home

Reports to: Operations Manager

The HVAC Install Manager will manage and develop a dynamic and passionate team of Installers that demonstrates technical competency and exceeds customer expectations by accomplishing the highest quality installations every time.

Accountabilities:

• Drives to job sites to monitor production and communicates and assists the install team with unexpected circumstances.
• Evaluates staff to determine training requirements.
• Instructs crews on the proper use of materials and quality workmanship.
• Provides on-the-job training and support to install team.
• Manage Install team to complete jobs on time and within budget.
• Oversee equipment maintenance to ensure all equipment is functioning properly.
• Prepares and reviews reports with management.
• Collaborate with the sales team and warehouse team to ensure all installs are set up for success.
• Attend and lead department meetings.
• Interfaces with homeowners to identify installation needs and maintain good customer relations.
• Assists in resolving customer complaints/issues regarding installations.
• Any other related duties as required.

Qualifications:

Skills

• Excellent organization and time management skills.
• Highly motivated self-starter whos flexible and has a great attitude on life.
• High integrity.
• Excellent verbal and written communication skills.
• Able to maintain and expand your knowledge and skills.
• Understanding of good documentation processes.

Education and Experience

• EPA Certification.
• 5+ years of HVAC technical experience.
• 3+ years of HVAC Install Management or Supervisor experience.
• Basic computer skills (ex: Excel, Word, Outlook, etc).

Physical Requirements:

• Physical activity not limited to: climbing, walking, bending, kneeling, lifting <100 lbs. and speaking. Job may require being outdoors or in hot areas for extended periods.