HR Trainer

Job Description

Job Description

HR Training Specialist

FUNCTION

The HR Trainer is responsible for designing, coordinating, and conducting organizational training programs that support employee development, regulatory compliance, and certification requirements. This includes new-hire orientation, mandated trainings, CPR/First Aid, and specialized programs such as the NADD Certification Program. The HR Trainer ensures training effectiveness, tracks completion, and supports employees in achieving professional growth and required certifications.

MAJOR DUTIES

• Plan, design, and deliver training using a variety of methods such as group instruction, role-playing, simulations, team exercises, discussions, demonstrations, and e-learning platforms.

• Coordinate, schedule, and conduct new-hire orientation and job-specific training for Direct Support Professionals and other staff.

• Administer, manage, and monitor the College of Direct Support system to ensure compliance with DDD and agency training requirements.

• Serve as coordinator for the NADD Certification Program, including enrolling participants, managing modules, monitoring progress, scheduling exams, and reporting analytics to leadership.

• Develop, obtain, and organize training materials, manuals, and visual aids; update course content to reflect changes in policies, procedures, and best practices.

• Assess training needs through surveys, interviews, and consultations with managers and employees; recommend and implement training improvements.

• Monitor and maintain compliance with annual training, re-certifications, continuing education requirements, and employee licensing.

• Track and record training completions, certification status, exam results, and renewal requirements.

• Provide coaching, retraining, and support to employees as needed to improve performance or address skill gaps.

• Evaluate training effectiveness through observation, testing, feedback, and performance outcomes.

• Build strong relationships with managers, staff, and clients/families to ensure training content supports quality of services and aligns with organizational needs.

• Participate in management staff meetings and contribute to agency-wide training and development planning.

• Perform other duties as assigned.

SKILLS

• Oral and Written Communication

• Interpersonal Skills and Diplomacy

• Training and Learning Development

• Organizational and Planning Skills

• Professionalism and Time Management

• Behavior Management Skills

• Computer Literacy

• Analytical and Problem-Solving

EDUCATION/TRAINING

• Bachelor’s degree in Human Resources, Education, Special Education, Human Services, or related field required.

• Master’s degree in HR, Special Education, Human Services, or Psychology preferred.

EXPERIENCE

• Minimum 5 years of experience in training, learning development, or human services.

• Experience working with individuals with disabilities strongly preferred.

• Background in coordinating, supervising, or managing training programs required.

CERTIFICATES/LICENSES

• Valid Driver’s License.

• CPR/First Aid Trainer Certification preferred.

• NADD Specialist Certification a plus.

TECHNOLOGY SKILLS

• Learning Management Systems (e.g., Moodle, College of Direct Support, SumTotal).

• Presentation Software (e.g., PowerPoint, Google Slides, Mentimeter, Poll Everywhere).

• Video Conferencing Tools (e.g., Teams, Zoom, Webex, GoToMeeting).

• Graphic/Photo Software (e.g., Adobe Creative Cloud, Illustrator, Photoshop).

WORKING CONDITIONS & PHYSICAL DEMANDS

• Position is primarily performed indoors in an office or training environment.

• Requires standing for long periods while facilitating training sessions.

• Must be able to sit, stand, walk, bend, and reach.

• Training schedules may require flexibility, including evenings and weekends.

• Works in close proximity with staff during training activities; some disagreeable elements may be present.

Position Reports to: Director of Human Resources