Customer Service Specialist
Job Description
Job Description
M&C are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
M&C Insurance prides itself on being a trusted independent insurance agency. M&C has been in business serving New Jersey and Pennsylvania for 40 years. M&C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.
Company Description
M&C Insurance prides itself on being a trusted independent insurance agency. M&C has been in business serving New Jersey and Pennsylvania for 40 years. M&C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.
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