Certified Medical Assistant

Job Description

Job Description

OHI is switching to four, ten-hour shifts in January, 2025. Candidate must be able to commit to this schedule in 2025.

Position Summary:

Reporting directly to the Director of Nursing (DON) and the Regional Practice Director, the Certified Medical Assistant (CMA) provides patient care under the direction of the CMO and the Provider, including telephoning patients, obtaining vitals, documenting in EMR and immunization administration. The Certified Medical Assistant (CMA) assists with supplies and equipment ordering and is committed to creating a positive team environment while being a good team member

Responsibilities:

• Escorts patient from waiting room to the exam room. Utilizes the EMR to assign rooms and move the patient accordingly.
• Takes a history of visit and chief complaints and documents in EMR.
• Practice professional attitude and attire at all times, clean and neat uniform, short fingernails, no large jewelry of any type, and no facial piercings for safety and infection control best practices.
• Complete intake on patients by obtaining patient medical and surgical history, chief complaint, smoking status, depression screening, allergy information, and social history. Document all data in EMR.
• Obtains vitals: temperature, pulse, blood pressure, respiration rate, pulse oximetry, height and weight of all patients following protocol.
• Instruct and assist patient to remove shoes for accurate weight measurement and inspection of feet, for diabetic patients
• OB CMA will inquire about patient’s dental needs and assist the patient to schedule a dental appointment
• As a part of the uniform requirement, CMA must wear wrist-watch with second hand i to provide safe and quality patient care and obtain accurate vital signs
• Reviews level of pain with patient and documents all vital signs in patient’s chart in the EMR.
• Performs dipstick Urinalysis, pregnancy tests (OB), vision and hearing tests, and head circumference measurement (Pediatrics). Documents all findings in patient’s chart in EMR. Collaborates with provider for further follow up on any tests as needed
• Administers vaccines according to policy using two identifiers, providing proper vaccine information sheets to patients and accurately documenting information in the EMR.
• Maintain an accurate daily temperature log for refrigerator/freezer temperatures to assure vaccine and medication safety. Update the log monthly, file the log for previous month and send a copy to DON by 5th of each month
• Clean the refrigerator/freezer monthly, and maintain an up-to-date refrigerator cleaning log
• Document appropriate and accurate patient data in NJIIS Registry, and provide patients/guardians with vaccine side effect education booklet as per NJ State requirement.
• Telephone patients as required.
• Monitor’s patient flow, and assists in the preparation of exam rooms and patient charts. Effectively work with the care team to deliver safe and quality care.
• Assists providers during exams and procedures as requested.
• Follows standard precautions when administering patient care and adheres to techniques outlined in OHI Infection Control Policy at all times.
• Cleans and disinfects exam room tables and equipment after each patient and prepares room for next patient.
• Call No Show patients within 30 minutes after the missed appointment assist patient with re-scheduling the appointment, and document accordingly
• Maintains logs for all medical devices as designated in each department.
• Requests referrals and gives patient contact, prescription, x-ray or lab requisitions ensuring process is complete.
• Provides for patient’s privacy, cultural sensitivity, comfort, safety and hygiene in a non-judgmental way.
• Identifies all patients using two indicators (name and date of birth) prior to administering care.
• Ensures patient care equipment is clean and properly stored.
• Maintain inventory of routine medical supplies and orders supplies monthly and as needed
• Checks supplies for expiration dates as required
• Disinfects and cleans all treatment rooms at the end of each shift.
• Prepares charts for providers for the following day to include labs, x-rays and ultrasounds, consultations, and hospital reports. Document in EMR all objective and subjective findings for provider(s) review.
• Perform venipuncture for routine blood work as/ needed. Explains the procedure to the patient prior to initiating blood draw.
• Seeks proper assistance with difficult venipuncture or with any concerns or abnormal objective findings.
• Assist with the management of inventory and sterilization of all medical equipment for Ob/gyn dept.
• Clean instruments for ultrasonic cleaning and sterilization after each use in accordance with established infection control policy.
• Coordinates the delivery/receipt of all instruments and equipment sent for sterilization processing as reflected by instrument log and availability of needed instruments and equipment.
• Maintains and stocks all equipment for all exam rooms and inventory
• Maintains appropriate paperwork for inventory control and reviews orders received for completeness.
• Participates in staff development and educational programs.
• Maintains current CPR certification as evidenced by valid card.
• Attends continuing education and collaborative meetings.
• Orients and trains staff as observed by nursing supervisor or designee.
• Develops and maintains good human relations skills and displays a respectful, caring attitude at all times.
• Accepts constructive criticism as demonstrated by positive behavior changes.
• Introduces self by name to patient/significant others throughout appointment as evidenced by feedback from patients, and as observed.
• Reports all necessary information and/or unusual occurrences in accordance with established policies and procedures and notifies DON/Practice Site Manager of unusual occurrences as they develop.
• Completes incident reports immediately as per policy in all required situations.
• Reports actions of others which have negative impact on patient care.
• Promotes and delivers optimum care to the satisfaction of all patients.
• Completes all mandatory in-services and attends all required meetings.
• Reports to any OHI site as scheduled by Scheduling Coordinator.

Education/Experience/Licensure:

• Graduate from an accredited medical assistant/medical technologist program.
• Current National Certification as Medical Assistant is required.
• Basic Life Support for providers through the American Heart Association is required.
• Bilingual English/Spanish is preferred.
• Must have effective people skills.
• Proficiency in Microsoft 365.
• Flexible schedule to meet the needs of the organization and hours of operation.
• Rotation of sites and weekend shifts may be required.
• Reliable transportation to various sites as needed.

Benefits

• Medical, Dental, Vision and Life Insurance
• Flexible Spending Accounts with Medical and Dependent Care
• Voluntary Life Insurance
• 401(k) Salary Deferral and Match
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Employee Discounts
• Employee Referral Program