Intake Coordinator/Case Manager

Job Description

Job Description

INTAKE COORDINATOR/ CASE MANAGER

New Jersey Reentry Corporation is an employment-focused, data-driven, non-profit organization serving court-involved individuals seeking an Intake Coordinator/ Case Manager with relevant work experience. This is a part-time position working 25 hours a week. Intake Coordinators/ Case Managers will work directly with our clients to keep track of their progress and assist them with removing barriers toward sustainable and pro-social employment. Intake Coordinators/ Case Managers are capable of making referrals to agencies for services needed that will help remove barriers to successful employment.

Responsibilities:

The Intake Coordinator/ Case Manager will, at a minimum, manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date; create a physical case file and a new profile in Salesforce; become familiar with new clients' risks, needs, and skills that will affect employment during orientation week; administer sessions during clients' orientation week; update client detail page on Salesforce with Intake Package; assist clients with applying for benefits programs, i.e. Welfare, Medicaid, etc.

Required Qualifications:

Minimum one (1) year of experience in human services or casework duties providing services to the targeted population.

Working knowledge of criminal justice issues.

Knowledge of Microsoft Excel and exceptional data-entry skills.

A strengths-based, respectful, and trauma-informed approach to services is an absolute requirement for the position.

Ability to work in an interdisciplinary client-centered team.

Preferred Qualifications:

Training in Motivational Interviewing or trauma-informed care.

Direct experience with court-involved citizens.

Experience with program and process evaluation.

Minimum Education Required:

Bachelor's Degree or equivalent in Social Service or a related field.

Skills/Knowledge/Abilities:

The individual must have excellent verbal and written communication skills, time management and problem-solving/analytical skills; teamwork orientation; customer and client focus; thoroughness; and flexibility.

Salary: The starting pay is $23,35 per hour . The pay rate is negotiable.

Business formal attire for an interview at NJRC is strongly recommended.