Customer service

**Job Title:** Customer Relations Representative (CRR) **Location:** Parsippany, NJ **Schedule:** Mon-Fri, 9:30 AM-6:00 PM **Pay:** $20-$25/hr | Temp-to-Hire **Overview** The CRR will handle daily communication with customers, sales teams, and distributors. This role manages orders, tracks sales, supports inventory needs for surgeries, prepares invoices, and assists with accounts receivable. The CRR also provides reports to management and supports sales personnel to ensure smooth operations. **Responsibilities** + Handle customer inquiries and order processing + Track sales and prepare sales reports + Monitor inventory and coordinate surgical instrument needs + Prepare billing and invoicing + Follow up on past-due accounts + Communicate with sales and distributor teams + Maintain accurate data entry and documentation **Qualifications** + HS diploma required; Associate's preferred + 2-3 years customer service or account experience + Strong computer skills (QuickBooks, NetSuite, Outlook, Excel, Word) + Strong communication, organization, and problem-solving skills + Ability to stay calm under pressure and work in a team + Medical device/hospital knowledge a plus **Pay Details:** $20.00 to $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.