Retail Team Member
Job Description
Job Description
We are seeking a Retail Team Member to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue. We are a police, fire, EMS and first responder store, which provides all necessary uniforms for each department according to their specifications. This is a very fast paced environment that requires attention to detail and the ability to multitask.
Responsibilities:
- Welcome and identify customer needs
- Answer telephone and emails in a timely manner
- Explain products and services to customers
- Monitor inventory to ensure product is in stock
- Enter and process customer orders
- Investigate and resolve customer complaints
- Organize and maintain store appearace
- Must be able to multitask
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Ability to build rapport with customers
- Excellent written and verbal communication skills
- Must be a problem solver
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