Director Of Operations

Director of Operations – Behavioral Health (ABA)

Central New Jersey (On-Site / Hybrid)
$120K – $160K DOE

Optimize Operations. Drive Utilization. Build What Scales.

We’re seeking a Director of Operations to lead and optimize the day-to-day operations of a rapidly growing, multi-state Applied Behavior Analysis (ABA) organization. This role is designed for a hands-on, execution-focused leader who thrives in complex healthcare environments and knows how to turn systems, data, and teams into measurable results.

This is a pivotal leadership position with direct exposure to ownership. You’ll bring structure, accountability, and operational discipline to a growing organization while maintaining flexibility and responsiveness in a fast-moving environment.

Position Overview

As Director of Operations , you will oversee daily operations across multiple service lines and regions, with a strong focus on utilization, staffing efficiency, compliance, and performance management. You’ll serve as the operational bridge between executive leadership and department heads, ensuring strategy translates into execution.

This role requires both strategic thinking and deep involvement in the details —from analyzing utilization trends to addressing staffing gaps and improving service delivery. Regular on-site presence is expected, with limited travel as needed.

Key Responsibilities

• Partner with executive leadership to implement operational strategies aligned with growth, quality, and compliance goals

• Oversee day-to-day operations across multiple states , ensuring adherence to healthcare, payer, and ABA-specific regulatory requirements

• Develop, monitor, and act on KPIs related to utilization, staffing, service delivery, and operational performance

• Lead, mentor, and hold accountable department heads and managers across operations, clinical support, and administration

• Identify operational breakdowns and inefficiencies and implement sustainable solutions

• Optimize systems related to scheduling, staffing, billing coordination, payroll, EVV, and reporting

• Ensure audit readiness and compliance with Medicaid, insurance, and behavioral health standards

• Support expansion initiatives including new service areas, licensing, payer contracting, and standardized process development

• Serve as a visible operational leader with a strong presence in the office and across teams

The Ideal Candidate

• 5+ years of progressive operations leadership experience in ABA, behavioral health, healthcare, or other regulated service-based organizations

• Experience managing multi-site or multi-region operations

• Strong understanding of healthcare operations, including staffing models, utilization, scheduling, and performance metrics

• Familiarity with insurance-based or regulated service environments ( Medicaid experience a plus, not required )

• Proven ability to improve systems, drive accountability, and deliver measurable results

• Confident leader comfortable making decisions, addressing underperformance, and leading through change

• Highly organized, analytical, and execution-oriented

• Comfortable working closely with ownership while independently running day-to-day operations

Email resume to: [email protected]