Patient Engagement (Mental Health Services)

Job Description

Job Description

Mindify Wellness and Care is seeking a creative, empathetic, and highly skilled Patient Engagement & Presentation Creator to join our growing team. This pivotal role will be responsible for developing clear, compelling, and compassionate presentations and diverse content that truly resonates with our patients, their families, community partners, and internal teams. The ideal candidate will translate complex mental health concepts into accessible, engaging materials, driving both understanding and active participation in our care pathways. A deep understanding of mental health nuances, combined with exceptional communication and design expertise, is paramount.

Key Responsibilities:

• Impactful Presentation Development & Design:
  • Design, develop, and continually update high-quality, visually appealing, and informative presentations for a wide range of uses, including patient education workshops, community outreach initiatives, professional development for providers, and internal organizational communications.
  • Transform intricate mental health information, service offerings, and treatment pathways into clear, concise, and highly accessible presentation formats that speak directly to diverse audiences.
  • Strategically incorporate modern graphic design principles, compelling storytelling narratives, and multimedia elements (e.g., relevant images, short videos, subtle animations) to create truly impactful and memorable presentations.
  • Ensure all presentations strictly adhere to Mindify Wellness and Care's brand guidelines, maintain clinical accuracy, and comply with all relevant healthcare regulations (e.g., HIPAA, patient privacy laws).
• Patient-Centric Content Creation & Engagement:
  • Produce a variety of patient education materials beyond traditional presentations, such as informative brochures, concise handouts, engaging infographics, frequently asked questions (FAQs), web content snippets, and social media visuals, all designed to enhance patient understanding and active involvement in their care.
  • Collaborate intimately with our clinical teams (e.g., therapists, psychiatrists, wellness coaches) to identify critical patient education needs and translate complex clinical jargon into patient-friendly language and digestible formats.
  • Develop proactive strategies and content that empower patients, encourage adherence to treatment plans, and foster self-advocacy and active participation in their mental wellness journey.
• Strategic Content Planning & Research:
  • Conduct thorough, empathetic research on a broad spectrum of mental health topics, cutting-edge patient engagement methodologies, and innovative communication strategies tailored for the wellness sector.
  • Actively contribute to the strategic planning and evolution of our overarching content roadmap for patient education and engagement initiatives.
  • Remain continuously informed about the latest trends, research findings, and advancements in mental health care, digital wellness solutions, and patient advocacy.
• Collaborative Partnership & Communication:
  • Work seamlessly across departments—including clinical, marketing, business development, and operations—to ensure that all content accurately reflects Mindify Wellness and Care's services, aligns with organizational goals, and genuinely meets the needs of our target audiences.
  • Actively participate in project and strategy meetings to thoroughly understand objectives, gather necessary information, and tailor content with precision and purpose.
  • May occasionally assist in the delivery of key presentations or provide guidance and training to other team members on effective presentation techniques, as needed.
• Quality Assurance & Ethical Compliance:
  • Rigorously review and meticulously edit all presentation and patient engagement materials for clarity, factual accuracy, impeccable grammar, consistency in tone, and adherence to Mindify Wellness and Care's compassionate brand voice.
  • Guarantee that all developed materials fully comply with relevant healthcare laws, uphold the highest ethical guidelines, and consistently promote an inclusive, respectful, and destigmatizing message surrounding mental health.

Qualifications:

• Education: Bachelor's degree in Marketing, Communications, Public Health, Healthcare Administration, Graphic Design, Instructional Design, or a closely related field. A Master's degree is a plus.
• Experience:
  • 2-4 years of progressive experience in content creation, presentation design, patient education, or health communication, with significant experience specifically within a healthcare or mental health services setting.
  • A strong portfolio demonstrating professional, highly engaging, and well-designed presentations created using industry-standard tools (e.g., Microsoft PowerPoint, Google Slides, Keynote, Canva, Adobe Creative Suite).
  • Proven experience developing diverse, patient-facing educational and engagement materials is essential.
• Skills:
  • Exceptional Presentation Design & Visual Storytelling: Demonstrated ability to transform complex information into compelling, visually appealing, and easily digestible presentations and graphics.
  • Superior Written & Verbal Communication: Outstanding ability to compose clear, concise, empathetic, and grammatically impeccable content tailored for diverse literacy levels and emotional states.
  • Profound Understanding of Mental Health: Foundational to advanced knowledge of common mental health conditions, various treatment modalities, and the critical nuances of communicating about mental health with utmost empathy, sensitivity, and respect.
  • Authentic Patient-Centered Approach: A genuine and unwavering commitment to enhancing the patient experience, empowering individuals, and fostering active engagement in their care and overall well-being.
  • Strong Research & Analytical Acumen: Ability to efficiently gather, synthesize, and present complex information effectively from a variety of credible sources.
  • Exceptional Collaboration & Interpersonal Skills: Proven ability to work effectively, respectfully, and collaboratively with diverse clinical and non-clinical teams and stakeholders.
  • Exemplary Organizational & Project Management Skills: Meticulous attention to detail, robust ability to manage multiple concurrent projects, and consistent track record of meeting deadlines in a fast-paced environment.
  • Technical Proficiency: Advanced proficiency in Microsoft Office Suite (especially PowerPoint, Word), and strong familiarity with graphic design software (e.g., Adobe Creative Suite, Canva) or other modern presentation platforms.

Why Join Mindify Wellness and Care?

• Be a vital part of a compassionate and innovative team truly dedicated to making a profound, positive impact on individuals' mental health journeys.
• Work within a supportive, collaborative, and forward-thinking environment where your unique contributions are highly valued and celebrat

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