Tech Risk and Controls Director

Job Description

Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.

As a Tech Risk & Controls Director in Cyber, Tech Controls you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, Controls, or Operations you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and Operational Leads, to develop and maintain a comprehensive view of the Technology Governance, Risk and Control (“GRC”) organizations and its impact on the business. Your ability to make calculated decisions, manage matrixed teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

Job responsibilities

• Develop and implement Technology Governance, Risk and Control Operational strategies, standards, processes and governance to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities.
• Design a comprehensive execution framework as a standard for multiple GRC organizations to achieve maturity. Framework must include, a view on Firm-wide policies, standards, process inventory, operating model definitions across GRC, including governance mechanisms, financial management and KPI development.
• Manage all operational uplift work, identifying risks, solution for nuances in process and operating models, develop performance reporting requirements, and action plan tracking, as each organization embarks on the work. Provide counsel to stakeholders and constituents regarding their progress, risks and impediments.
• Establish and maintain strong relationships with stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards
• Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work
• Oversee financials, including FTE/FTC and T&E budgets spanning GRC organizations; with a view on organizational structure, hiring needs and location strategy

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in Operations, Business Control Management or Program Management. Preferred exposure to Technology organizations
• Demonstrated expertise in operations/ operational risk management; complex planning, executive communications and KPI development
• Ability to define tooling needs to compliment and enhance operating models; experience working with product developers
• Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives

Preferred qualifications, capabilities, and skills

• Exposure to Technology organizations.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.