Sales Support Specialist

Job Description

Job Description

Description:

POSITION SUMMARY:

The Sales Support Specialist position is a part of Aspire Technology Partners Sales Operations department. The Sales Support Specialist is responsible for assisting the team manager in reviewing and preparing responses to all Requests for Proposal or Bid. This position also includes management of all vendor relations and state contract procurement vehicles. The individual is responsible for maintaining a high level of professional communications with all levels of management relating to Sales Operations and Customer Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.

· Assist the team Manager in developing, preparing, and submitting compelling, clear, relevant, technically precise and compliant Request for Proposal responses, Requests for Information, and Request for Quotes for Commercial and SLED (State, Local and Education, including E-Rate) clients.

· Identify proposal teams consisting of Subject Matter Experts (SMEs) from Sales, Sales Operations, Engineering, Post Delivery, Marketing, Legal and Finance.

· Assist team Manager with the development and oversight of measurable project plan, containing but not limited to milestones, task owners, key completion dates and compliance matrices.

· Attend kickoff meetings with team Manager, (SMEs), and subcontractors, (if relevant) to communicate and distribute the respective deliverables and deadlines of project plan .

· Build and maintain a repository of RFPs, case studies, references, product collateral and exhibits.

· Work with Marketing to produce and update engineering and leadership biographies.

· Maintain a response tracking spreadsheet of open and completed bids listing the primary stakeholder, project type, deadlines, potential revenue and profit, and project status.

· Assist in the renewal and compliance of existing State, Local and Education (SLED) procurement contracts including but not limited to GSA, NCPA, and Naspo ValuePoint. Expand our contract portfolio to increase opportunities from the public sector. Consistently update Contract Spreadsheets.

· Manage new vendor onboarding process and tasks to support proposal and general company solutions including legal documentation and maintain vendor spreadsheets with pivotal information.

· Manage the new customer onboarding process with Account Managers and Finance including legal documentation

· Monitor existing, and register for additional Commercial and SLED bid sites for increased proposal opportunities and report findings to Proposal Manager

· Work with team Manager to design individualized RFP response templates.

· Complete customer requests for vendor information and annual compliance documentation such as Reps and Certs.

· Update internal systems with current vendors, procurement contracts and changes to the RFP and new vendor/new customer processes with respective documentation.

Minimum Education and Experience :

• High School diploma or equivalent required
• Minimum of one (1) year relevant experience in technical/sales environment
• Proficiency in Microsoft Outlook, Excel, Word or similar tools

Preferred Education and Experience :

• Bachelors degree
• Knowledge of NetSuite, RFP response and state contracts
• 3 years relevant experience in technical/sales environment

OTHER SKILLS and ABILITIES:

· Knowledge of networking technology, servers, storage, Cisco and/or similar products a plus, but not a requirement

· Attention to detail and ability to work with a high degree of accuracy a must

· Strong problem solving skills

· Strong organizational skills

· Ability to multi-task

· Strong communication skills, both oral and written

· Good interpersonal skills

· Ability to work in a fast paced environment

· Ability to work well under pressure and maintain a positive, enthusiastic attitude

· Eagerness to learn and expand responsibilities

· Ability to work effectively in a team environment and build strong working relationships

· Local candidate preferred with ability to report daily to Eatontown HQs

TRAVEL: N/A

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job involve normal vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.