Vice President Agility Lead Payments Technology Digital Channels

Job Description

Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution

 

As an Agility Lead in Digital Channels & Connectivity within Consumer Investment Banking Payments team, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.

 

 

Job responsibilities

• Lead and coach teams to adopt and implement agile methodologies and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals.
• Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership. 
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions.
• Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline.
• Drive large-scale transformation initiatives, leveraging deep delivery experience to accelerate organizational agility and business outcomes.
• Serve as a strategic advisor to senior leadership, translating business objectives into actionable transformation roadmaps and measurable results.
• Champion change management efforts, designing and executing programs that build buy-in, resilience, and sustained adoption across diverse teams.
• Lead cross-functional teams through the full SDLC (Software Development Life Cycle) and PDLC (Product Development Life Cycle), ensuring alignment between product vision, design thinking principles, and delivery execution.
• Mentor and develop Agility Leads, fostering a high-performing community of practice and continuous learning culture.
• Facilitate 0-to-1 product launches, guiding teams from ideation through market delivery, and instilling best-in-class product development practices.
• Collaborate with design, product, and technology partners to embed customer-centricity and innovation into every stage of the product lifecycle.

 

 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams.
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability.
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization,  effectively guiding group discussions and decision-making processes within the domain context. 
• Proven track record of leading delivery in large, complex organizations, with demonstrated & measurable impact on transformation and business results (financial bottom-line, or other). 
• Expertise in change management methodologies, with experience designing and executing enterprise-wide transformation programs. 
• Advanced understanding of SDLC (Software Development Life Cycle), PDLC (Product Development Life Cycle), and product development best practices, with ability to coach product & technology teams through ambiguity and rapid change. 
• Demonstrated experience in leadership coaching, with a focus on developing high-performing teams and future leaders. 
• Experience applying design thinking to solve complex business challenges and drive innovation.
• Strong analytical and problem-solving skills, with ability to use data and metrics to drive continuous improvement and inform decision-making.

 

Preferred qualifications, capabilities, and skills 

• Formal training on Agile coaching, such as recognized coaching certifications.
• MBA or advanced degree in business, technology, or related field.
• Prior experience in management consulting at a top-tier firm (e.g., McKinsey, BCG, Bain, Deloitte, Oliver Wyman, or similar).
• Experience leading transformation initiatives in financial services or payments industry.
• Recognized expertise in organizational change, with certifications in change management (e.g., Prosci, ACMP).
• Experience with digital product launches and innovation in a regulated environment.
• Successful track record of launching new products or services from concept to market (“0 to 1” experience).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.