Medical Secretary
Job Description
Job Description
Description:
We are seeking a highly organized, detail-oriented Medical Secretary to join our busy orthopedic practice. This role is essential in supporting physicians and ensuring smooth, efficient daily operations while delivering an excellent patient experience.
- Manage patient scheduling, appointments, and calendar coordination
- Maintain accurate patient records and documentation
- Handle incoming phone calls in a professional and courteous manner
- Address patient questions to ensure understanding and satisfaction
- Prepare, update, and maintain electronic medical records
- Obtain prior authorizations and insurance approvals for procedures, imaging, and treatments
- Track and manage provider tasks, patient messages, and clinical follow-ups
- Assist with disability forms, medical records requests, and other administrative paperwork
- Maintain cooperative and professional relationships with physicians, nurses, and staff
- Ensure strict confidentiality of patient information (HIPAA compliance)
- Support compliance with healthcare regulations and office policies
- Previous experience as a medical secretary or in a similar administrative role
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Proficiency in EMR systems and Microsoft Office Suite
- Knowledge of medical terminology, particularly in orthopedics, preferred
- Ability to work efficiently in a fast-paced environment
- High attention to detail with strong problem-solving skills
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