EdiFi Credit Union Seeking a Floating Member Service Representative II

Job Description

Job Description

EDIFI Federal Credit Union is Seeking a Floating Member Service Representative II for Our Browns Mills, NJ Branch Office.

EDIFI Credit Union is seeking honest, friendly, conscientious, and qualified individuals to assist our diverse membership with a variety of financial transactions, answer account inquiries, and promote our full range of financial products and services. Our Member Service Representatives are valued here at EDIFI as the face of the credit union.

About EDIFI Federal Credit Union

EDIFI Credit Union is a not-for-profit, cooperative financial institution headquartered in Willingboro, New Jersey. EDIFI is one of the largest credit unions in the State of New Jersey. Here at EDIFI we strive to foster personalized relationships with our membership and colleagues. Our motto is "Know more. Grow more." It is EDIFI's mission "to help empower members with the financial knowledge needed to build generation wealth." As an EDIFI team member, you will be part of a community that works together to provide financial security to our credit union membership and each other.

Here at EDIFI we know our employees are our greatest asset, making possible our 68 plus year legacy of outstanding service to our members. We promote a positive, supportive, rewarding, and inclusive work environment. EDIFI's set of core values are Respect, Accessibility, Integrity, Security and Exceptional Service (RAISE). If you are ready to be part of an organization that also values teamwork, honesty, and professionalism, EDIFI is the place for you.

A Day in the Life of a Member Service Representative II

MSR's provide service to the membership in many areas. Examples of some of the services that you will provide are; Cash Services - withdrawals, check cashing, and deposits. Inquiry Services - balance inquiries, transaction history, payroll deposits and loan inquiries. Membership - membership eligibility and benefits inquiries, open personal & business accounts. Loan Services- process loan applications, gather required documentation, and close loans in a timely manner.

A professional and friendly demeanor is essential to building a positive environment for our members. You willalso be required to interact with members and fellow colleagues via email and phone for the purpose of member account research, loan processing, or other operational needs.

Job Qualifications

Do you love working with the public? Are you professional/friendly and attentive with strong organizational and retention skills? Do you have basic mathematical and cash handling skills with a high attention to detail? Do you have excellent verbal and written communication skills with basic computer knowledge (e.g. Word, Excel & Outlook Email)? Are you able to work as team in a fast paced environment? If you answered yes to these questions, we would love for you to apply. Come join the EDIFI FCU team!

This Full Time position is approximately 35 to 40 hours per week. Rotating Saturdays are non-negotiable. Flexibility is a must. Bilingual in Spanish highly desired. Ability to float to other branches for coverage, as needed.

Our lobby hours are: Monday through Friday: 9:00 a.m. to 5:00 p.m.

Our Saturday hours are : 9:00 a.m. to 1:00 p.m.

If you are interested in learning more about joining the EDIFI team, please reach out to us. We look forward to hearing from you. Serious applicants only.

Americans with Disabilities Act (ADA):

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

EDIFI Federal Credit Union is an Equal Employment Opportunity Employer.

Contingent job offers are made pending a successful consumer, criminal, and employment background check.