Dual Rate Sportsbook Ticket Writer/Shift Manager

About the Role

The D/R Sportsbook Ticket Writer/Shift Manageris responsible providing excellent customer service by accepting wagers for various sports events and verifying and cashing winning sport book tickets. Incumbent is responsible for operating the Sportsbook department during assigned shift.

Position Responsibilities

• Accurately input patron wager requests into the sports wagering system
• Manage a cash drawer for accepting sports wagers and paying out winning patrons which will be reconciled at the end of each shift
• Maintain an appropriate understanding of popular wagers, odds, and bet types for sporting events
• Communicate wagering rules to patrons and respond to any patron questions or concerns
• Be aware of any unusual betting patterns that may indicate a violation of betting guidelines and report to the on-duty Shift Manager
• Detect any customer who may be at risk of Responsible Gambling issues and report to the Shift Manager

Essential Functions

• Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment

• Must be able to stand for an entire shift and be able to move throughout the casino hotel.

• Must be able to work flexible shifts including nights, weekends, and holidays.

• Must be able to lift/push/pull up to 10 pounds.

Requirements

• Minimum one (1) year prior cashiering/money handling experience preferred.

• Excellent communication and organizational skills

• Strong interpersonal and problem-solving abilities

• Must be computer competent with the aptitude to learn new systems.

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking